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[Bug 1403191] [NEW] package linux-image-extra-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

 

Public bug reported:

Unable to install update, during the update installation a popup message
appears "Problem detect".


Could you fix this issue ?

Many thanlks in advanced  for your support.

Kind regards
Paolo

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-extra-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  espositop   3686 F.... pulseaudio
Date: Tue Dec 16 20:18:03 2014
DuplicateSignature: package:linux-image-extra-3.13.0-37-generic:3.13.0-37.64:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationDate: Installed on 2014-05-07 (222 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: System manufacturer System Product Name
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=UUID=6b7ce082-7d82-4e78-b948-f5f952b10cf8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
 
SourcePackage: linux
Title: package linux-image-extra-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7Q57-M DO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd07/16/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7Q57-MDO:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package need-duplicate-check trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1403191

Title:
  package linux-image-extra-3.13.0-37-generic 3.13.0-37.64 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 2

Status in linux package in Ubuntu:
  New

Bug description:
  Unable to install update, during the update installation a popup
  message appears "Problem detect".

  
  Could you fix this issue ?

  Many thanlks in advanced  for your support.

  Kind regards
  Paolo

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-extra-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  espositop   3686 F.... pulseaudio
  Date: Tue Dec 16 20:18:03 2014
  DuplicateSignature: package:linux-image-extra-3.13.0-37-generic:3.13.0-37.64:subprocess installed post-installation script returned error exit status 2
  ErrorMessage: subprocess installed post-installation script returned error exit status 2
  InstallationDate: Installed on 2014-05-07 (222 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: System manufacturer System Product Name
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=UUID=6b7ce082-7d82-4e78-b948-f5f952b10cf8 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-extra-3.13.0-37-generic 3.13.0-37.64 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/16/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7Q57-M DO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd07/16/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7Q57-MDO:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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