kernel-packages team mailing list archive

[DUVAL Jean-Pierre <1404407@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I have a new MSI CX61 2PC 2198XFR that I installed today with Ubuntu
14.04 LTS that works fine with my old computer.

Some info for the new one :
Linux JPD-CX61-2PC 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

When I plugged an external USB HDD or when I make a huge copy from one
USB HDD to the internal SSD, I issued a kernel panic with a probability
of 33%. Four kernel panics in less than an hour.

Except that (!), the computer is working perfectly. So I think the issue
is linked to the USB 3.0 transfer.

Thank you for your help.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jpd        3073 F.... pulseaudio
 /dev/snd/controlC1:  jpd        3073 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Dec 20 00:01:28 2014
HibernationDevice: RESUME=UUID=d546a8f2-c074-4f4a-bae2-e2119ab9d8e7
InstallationDate: Installed on 2014-12-19 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Micro-Star International Co., Ltd. CX61 2PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=bf5d2969-4391-4c6a-826b-a536aaf46fb0 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-43-generic N/A
 linux-backports-modules-3.13.0-43-generic  N/A
 linux-firmware                             1.127.10
SourcePackage: linux
StagingDrivers: zram
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16GDIMS.60P
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16GD
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: CX61 2PC
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16GDIMS.60P:bd08/26/2014:svnMicro-StarInternationalCo.,Ltd.:pnCX612PC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16GD:rvrREV1.0:cvnCX612PC:ct10:cvrN/A:
dmi.product.name: CX61 2PC
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug staging trusty

** Attachment added: "sudo lspci -vnvn > lspci-vnvn.log"
   https://bugs.launchpad.net/bugs/1404407/+attachment/4284410/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1404407

Title:
  Kernel panic while cpying files through USB HHD

Status in linux package in Ubuntu:
  New

Bug description:
  I have a new MSI CX61 2PC 2198XFR that I installed today with Ubuntu
  14.04 LTS that works fine with my old computer.

  Some info for the new one :
  Linux JPD-CX61-2PC 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  When I plugged an external USB HDD or when I make a huge copy from one
  USB HDD to the internal SSD, I issued a kernel panic with a
  probability of 33%. Four kernel panics in less than an hour.

  Except that (!), the computer is working perfectly. So I think the
  issue is linked to the USB 3.0 transfer.

  Thank you for your help.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-43-generic 3.13.0-43.72
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jpd        3073 F.... pulseaudio
   /dev/snd/controlC1:  jpd        3073 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Dec 20 00:01:28 2014
  HibernationDevice: RESUME=UUID=d546a8f2-c074-4f4a-bae2-e2119ab9d8e7
  InstallationDate: Installed on 2014-12-19 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Micro-Star International Co., Ltd. CX61 2PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=bf5d2969-4391-4c6a-826b-a536aaf46fb0 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  SourcePackage: linux
  StagingDrivers: zram
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16GDIMS.60P
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-16GD
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: CX61 2PC
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16GDIMS.60P:bd08/26/2014:svnMicro-StarInternationalCo.,Ltd.:pnCX612PC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16GD:rvrREV1.0:cvnCX612PC:ct10:cvrN/A:
  dmi.product.name: CX61 2PC
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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