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[Bug 1404036] Re: USB3 stop working after some seconds of usage

 

enboig, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc1

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-a13

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1404036

Title:
  USB3 stop working after some seconds of usage

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On trusty I plug a pendrive to my USB3 and try copying a big file.
  After less than a minute the drive files.

  This pendrive work ok on any usb2 port on the same computer.

  The USB is:
  03:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)

  And firmware is updated to latest version (F402103FWUP1.zip).

  Device works ok on windows7
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  enboig     4822 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=fa9503c7-f10a-4fd4-8271-0e0addafd187
  InstallationDate: Installed on 2014-05-28 (204 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: Dell Inc. Dell System Inspiron N7110
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=99fe56aa-a628-44cc-b470-bbc1d5032101 ro quiet splash intel_pstate=disable
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo tty www-data
  _MarkForUpload: True
  dmi.bios.date: 09/05/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A13
  dmi.board.name: 0FRK44
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/05/2012:svnDellInc.:pnDellSystemInspironN7110:pvr:rvnDellInc.:rn0FRK44:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron N7110
  dmi.sys.vendor: Dell Inc.

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