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[Bug 1404929] Re: Microphone does not work on ASUS X550LB

 

Vitaly Volkov, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/X550LB/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (403). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-403

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1404929

Title:
  Microphone does not work on ASUS X550LB

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Microphone does not work at all on ubuntu 14.04 (Asus X550LB)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-43-generic 3.13.0-43.72
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vitaly     2196 F.... pulseaudio
   /dev/snd/controlC1:  vitaly     2196 F.... pulseaudio
   /dev/snd/pcmC1D0p:   vitaly     2196 F...m pulseaudio
  CurrentDesktop: XFCE
  Date: Mon Dec 22 18:16:22 2014
  HibernationDevice: RESUME=UUID=2d352388-b48b-4314-abe0-5ca65da0521d
  InstallationDate: Installed on 2014-11-15 (36 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: ASUSTeK COMPUTER INC. X550LB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=UUID=5d8b7d2b-fa0f-4a0c-ba0d-a6813cb8b720 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.10
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LB.402
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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