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[Bug 1406106] Re: Sony VAIO SVF1531C5E Bluetooth adapter (0489:e062) does not see BT devices

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apport information

** Tags added: apport-collected

** Description changed:

  The Bluetooth adapter is detected and apparently working but, when
  choosing "Configure a new device", the device list is always empty (it
  cannot see any BT device around).
  
  But, if I boot into Windows 8 just before booting into Ubuntu, the
  adapter works perfectly and it sees all BT devices. It seems the Windows
  8 driver is performing some activation to the BT adapter.
  
  Test case:
  
  Step 1: power on the Sony VAIO SVF1531C5E and boot into Ubuntu 14.04.1.
  Step 2: type "dmesg | grep Bluetooth" and look at the output. Notice the timeout error shown at the end:
  
  [   15.691891] Bluetooth: Core ver 2.19
  [   15.691912] Bluetooth: HCI device and connection manager initialized
  [   15.691918] Bluetooth: HCI socket layer initialized
  [   15.691920] Bluetooth: L2CAP socket layer initialized
  [   15.691926] Bluetooth: SCO socket layer initialized
  [   19.571783] Bluetooth: RFCOMM TTY layer initialized
  [   19.571794] Bluetooth: RFCOMM socket layer initialized
  [   19.571799] Bluetooth: RFCOMM ver 1.11
  [   19.619432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.619435] Bluetooth: BNEP filters: protocol multicast
  [   19.619442] Bluetooth: BNEP socket layer initialized
  [   21.772160] Bluetooth: hci0 command 0x1003 tx timeout
  
  Step 3: try to list BT devices by clicking on the bluetooth icon at the top right of the screen and then selecting "Configure a new device". The device's list will be empty: it should list all bluetooth-enabled devices around.
  Step 4: reboot the laptop and boot into a Windows partition (mine is Windows 8.1).
  Step 5: wait until it is completely booted, then just reboot.
  Step 6: boot into Ubuntu again.
  Step 7: type "dmesg | grep Bluetooth" and look at the output. This time there is no "hci0 command 0x1003 tx timeout" message at the end:
  
  [   15.569891] Bluetooth: Core ver 2.19
  [   15.569911] Bluetooth: HCI device and connection manager initialized
  [   15.569918] Bluetooth: HCI socket layer initialized
  [   15.569921] Bluetooth: L2CAP socket layer initialized
  [   15.569930] Bluetooth: SCO socket layer initialized
  [   19.571790] Bluetooth: RFCOMM TTY layer initialized
  [   19.571801] Bluetooth: RFCOMM socket layer initialized
  [   19.571806] Bluetooth: RFCOMM ver 1.11
  [   19.719275] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.719278] Bluetooth: BNEP filters: protocol multicast
  [   19.719285] Bluetooth: BNEP socket layer initialized
  
  Step 8: try to list BT devices around by clicking on the bluetooth icon
  at the top right of the screen, and then selecting "Configure a new
  device". The device's list will have all the bluetooth devices around,
  and you will be able to pair them perfectly.
  
  Another useful information:
  
  miguel@vaio:~$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04
  
  miguel@vaio:~$ uname -a
  Linux vaio 3.16.0-28-generic #38-Ubuntu SMP Sat Dec 13 16:13:28 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec 28 15:16:25 2014
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  miguel     2186 F.... pulseaudio
+  /dev/snd/controlC0:  miguel     2186 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=19591455-b4a8-4b36-bc7b-49e40cf355c6
+ InstallationDate: Installed on 2014-05-02 (240 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: Sony Corporation SVF1531C5E
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=1a77fe11-c859-4770-9521-cfdd15c24c84 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-28-generic N/A
+  linux-backports-modules-3.16.0-28-generic  N/A
+  linux-firmware                             1.127.10
+ Tags:  trusty
+ Uname: Linux 3.16.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ _MarkForUpload: True
+ dmi.bios.date: 11/18/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: R0210DB
+ dmi.board.asset.tag: N/A
+ dmi.board.name: VAIO
+ dmi.board.vendor: Sony Corporation
+ dmi.board.version: N/A
+ dmi.chassis.asset.tag: N/A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Sony Corporation
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrR0210DB:bd11/18/2013:svnSonyCorporation:pnSVF1531C5E:pvrC10JZZKE:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
+ dmi.product.name: SVF1531C5E
+ dmi.product.version: C10JZZKE
+ dmi.sys.vendor: Sony Corporation

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1406106/+attachment/4289328/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1406106

Title:
  Sony VAIO SVF1531C5E Bluetooth adapter (0489:e062) does not see BT
  devices

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The Bluetooth adapter is detected and apparently working but, when
  choosing "Configure a new device", the device list is always empty (it
  cannot see any BT device around).

  But, if I boot into Windows 8 just before booting into Ubuntu, the
  adapter works perfectly and it sees all BT devices. It seems the
  Windows 8 driver is performing some activation to the BT adapter.

  Test case:

  Step 1: power on the Sony VAIO SVF1531C5E and boot into Ubuntu 14.04.1.
  Step 2: type "dmesg | grep Bluetooth" and look at the output. Notice the timeout error shown at the end:

  [   15.691891] Bluetooth: Core ver 2.19
  [   15.691912] Bluetooth: HCI device and connection manager initialized
  [   15.691918] Bluetooth: HCI socket layer initialized
  [   15.691920] Bluetooth: L2CAP socket layer initialized
  [   15.691926] Bluetooth: SCO socket layer initialized
  [   19.571783] Bluetooth: RFCOMM TTY layer initialized
  [   19.571794] Bluetooth: RFCOMM socket layer initialized
  [   19.571799] Bluetooth: RFCOMM ver 1.11
  [   19.619432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.619435] Bluetooth: BNEP filters: protocol multicast
  [   19.619442] Bluetooth: BNEP socket layer initialized
  [   21.772160] Bluetooth: hci0 command 0x1003 tx timeout

  Step 3: try to list BT devices by clicking on the bluetooth icon at the top right of the screen and then selecting "Configure a new device". The device's list will be empty: it should list all bluetooth-enabled devices around.
  Step 4: reboot the laptop and boot into a Windows partition (mine is Windows 8.1).
  Step 5: wait until it is completely booted, then just reboot.
  Step 6: boot into Ubuntu again.
  Step 7: type "dmesg | grep Bluetooth" and look at the output. This time there is no "hci0 command 0x1003 tx timeout" message at the end:

  [   15.569891] Bluetooth: Core ver 2.19
  [   15.569911] Bluetooth: HCI device and connection manager initialized
  [   15.569918] Bluetooth: HCI socket layer initialized
  [   15.569921] Bluetooth: L2CAP socket layer initialized
  [   15.569930] Bluetooth: SCO socket layer initialized
  [   19.571790] Bluetooth: RFCOMM TTY layer initialized
  [   19.571801] Bluetooth: RFCOMM socket layer initialized
  [   19.571806] Bluetooth: RFCOMM ver 1.11
  [   19.719275] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.719278] Bluetooth: BNEP filters: protocol multicast
  [   19.719285] Bluetooth: BNEP socket layer initialized

  Step 8: try to list BT devices around by clicking on the bluetooth
  icon at the top right of the screen, and then selecting "Configure a
  new device". The device's list will have all the bluetooth devices
  around, and you will be able to pair them perfectly.

  Another useful information:

  miguel@vaio:~$ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  miguel@vaio:~$ uname -a
  Linux vaio 3.16.0-28-generic #38-Ubuntu SMP Sat Dec 13 16:13:28 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec 28 15:16:25 2014
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  miguel     2186 F.... pulseaudio
   /dev/snd/controlC0:  miguel     2186 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=19591455-b4a8-4b36-bc7b-49e40cf355c6
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Sony Corporation SVF1531C5E
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=1a77fe11-c859-4770-9521-cfdd15c24c84 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R0210DB
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR0210DB:bd11/18/2013:svnSonyCorporation:pnSVF1531C5E:pvrC10JZZKE:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVF1531C5E
  dmi.product.version: C10JZZKE
  dmi.sys.vendor: Sony Corporation

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