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[Bug 1406106] Re: Sony VAIO SVF1531C5E Bluetooth adapter (0489:e062) does not see BT devices

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Mon, 29 Dec 2014 13:56:19 -0000
Reply-to: Bug 1406106 <1406106@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Miguel Barrio Orsikowsky, could you please test the latest upstream
kernel available from the very top line at the top of the page (the
release names are irrelevant for testing, and please do not test the
daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ?
It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc2

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

  The Bluetooth adapter is detected and apparently working but, when
  choosing "Configure a new device", the device list is always empty (it
  cannot see any BT device around).
  
  But, if I boot into Windows 8 just before booting into Ubuntu, the
  adapter works perfectly and it sees all BT devices. It seems the Windows
  8 driver is performing some activation to the BT adapter.
  
  Test case:
- 
  Step 1: power on the Sony VAIO SVF1531C5E and boot into Ubuntu 14.04.1.
  Step 2: type "dmesg | grep Bluetooth" and look at the output. Notice the timeout error shown at the end:
- 
  [   15.691891] Bluetooth: Core ver 2.19
  [   15.691912] Bluetooth: HCI device and connection manager initialized
  [   15.691918] Bluetooth: HCI socket layer initialized
  [   15.691920] Bluetooth: L2CAP socket layer initialized
  [   15.691926] Bluetooth: SCO socket layer initialized
  [   19.571783] Bluetooth: RFCOMM TTY layer initialized
  [   19.571794] Bluetooth: RFCOMM socket layer initialized
  [   19.571799] Bluetooth: RFCOMM ver 1.11
  [   19.619432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.619435] Bluetooth: BNEP filters: protocol multicast
  [   19.619442] Bluetooth: BNEP socket layer initialized
  [   21.772160] Bluetooth: hci0 command 0x1003 tx timeout
  
  Step 3: try to list BT devices by clicking on the bluetooth icon at the top right of the screen and then selecting "Configure a new device". The device's list will be empty: it should list all bluetooth-enabled devices around.
  Step 4: reboot the laptop and boot into a Windows partition (mine is Windows 8.1).
  Step 5: wait until it is completely booted, then just reboot.
  Step 6: boot into Ubuntu again.
  Step 7: type "dmesg | grep Bluetooth" and look at the output. This time there is no "hci0 command 0x1003 tx timeout" message at the end:
- 
  [   15.569891] Bluetooth: Core ver 2.19
  [   15.569911] Bluetooth: HCI device and connection manager initialized
  [   15.569918] Bluetooth: HCI socket layer initialized
  [   15.569921] Bluetooth: L2CAP socket layer initialized
  [   15.569930] Bluetooth: SCO socket layer initialized
  [   19.571790] Bluetooth: RFCOMM TTY layer initialized
  [   19.571801] Bluetooth: RFCOMM socket layer initialized
  [   19.571806] Bluetooth: RFCOMM ver 1.11
  [   19.719275] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.719278] Bluetooth: BNEP filters: protocol multicast
  [   19.719285] Bluetooth: BNEP socket layer initialized
  
  Step 8: try to list BT devices around by clicking on the bluetooth icon
  at the top right of the screen, and then selecting "Configure a new
  device". The device's list will have all the bluetooth devices around,
  and you will be able to pair them perfectly.
  
- Another useful information:
- 
- miguel@vaio:~$ lsb_release -rd
- Description:	Ubuntu 14.04.1 LTS
- Release:	14.04
- 
- miguel@vaio:~$ uname -a
- Linux vaio 3.16.0-28-generic #38-Ubuntu SMP Sat Dec 13 16:13:28 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.16.0-28-generic 3.16.0-28.38~14.04.1
- ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
- Uname: Linux 3.16.0-28-generic x86_64
- NonfreeKernelModules: wl
- ApportVersion: 2.14.1-0ubuntu3.6
- Architecture: amd64
- CurrentDesktop: Unity
- Date: Sun Dec 28 15:16:25 2014
- InstallationDate: Installed on 2014-05-02 (240 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- SourcePackage: linux-lts-utopic
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  miguel     2186 F.... pulseaudio
-  /dev/snd/controlC0:  miguel     2186 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  miguel     2186 F.... pulseaudio
+  /dev/snd/controlC0:  miguel     2186 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=19591455-b4a8-4b36-bc7b-49e40cf355c6
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Sony Corporation SVF1531C5E
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=1a77fe11-c859-4770-9521-cfdd15c24c84 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-28-generic N/A
-  linux-backports-modules-3.16.0-28-generic  N/A
-  linux-firmware                             1.127.10
+  linux-restricted-modules-3.16.0-28-generic N/A
+  linux-backports-modules-3.16.0-28-generic  N/A
+  linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R0210DB
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR0210DB:bd11/18/2013:svnSonyCorporation:pnSVF1531C5E:pvrC10JZZKE:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVF1531C5E
  dmi.product.version: C10JZZKE
  dmi.sys.vendor: Sony Corporation

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406106/+attachment/4288788/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406106/+attachment/4288789/+files/ProcEnviron.txt

** Tags added: latest-bios-r0210db

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

-- 
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https://bugs.launchpad.net/bugs/1406106

Title:
  Sony VAIO SVF1531C5E Bluetooth adapter (0489:e062) does not see BT
  devices

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The Bluetooth adapter is detected and apparently working but, when
  choosing "Configure a new device", the device list is always empty (it
  cannot see any BT device around).

  But, if I boot into Windows 8 just before booting into Ubuntu, the
  adapter works perfectly and it sees all BT devices. It seems the
  Windows 8 driver is performing some activation to the BT adapter.

  Test case:
  Step 1: power on the Sony VAIO SVF1531C5E and boot into Ubuntu 14.04.1.
  Step 2: type "dmesg | grep Bluetooth" and look at the output. Notice the timeout error shown at the end:
  [   15.691891] Bluetooth: Core ver 2.19
  [   15.691912] Bluetooth: HCI device and connection manager initialized
  [   15.691918] Bluetooth: HCI socket layer initialized
  [   15.691920] Bluetooth: L2CAP socket layer initialized
  [   15.691926] Bluetooth: SCO socket layer initialized
  [   19.571783] Bluetooth: RFCOMM TTY layer initialized
  [   19.571794] Bluetooth: RFCOMM socket layer initialized
  [   19.571799] Bluetooth: RFCOMM ver 1.11
  [   19.619432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.619435] Bluetooth: BNEP filters: protocol multicast
  [   19.619442] Bluetooth: BNEP socket layer initialized
  [   21.772160] Bluetooth: hci0 command 0x1003 tx timeout

  Step 3: try to list BT devices by clicking on the bluetooth icon at the top right of the screen and then selecting "Configure a new device". The device's list will be empty: it should list all bluetooth-enabled devices around.
  Step 4: reboot the laptop and boot into a Windows partition (mine is Windows 8.1).
  Step 5: wait until it is completely booted, then just reboot.
  Step 6: boot into Ubuntu again.
  Step 7: type "dmesg | grep Bluetooth" and look at the output. This time there is no "hci0 command 0x1003 tx timeout" message at the end:
  [   15.569891] Bluetooth: Core ver 2.19
  [   15.569911] Bluetooth: HCI device and connection manager initialized
  [   15.569918] Bluetooth: HCI socket layer initialized
  [   15.569921] Bluetooth: L2CAP socket layer initialized
  [   15.569930] Bluetooth: SCO socket layer initialized
  [   19.571790] Bluetooth: RFCOMM TTY layer initialized
  [   19.571801] Bluetooth: RFCOMM socket layer initialized
  [   19.571806] Bluetooth: RFCOMM ver 1.11
  [   19.719275] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.719278] Bluetooth: BNEP filters: protocol multicast
  [   19.719285] Bluetooth: BNEP socket layer initialized

  Step 8: try to list BT devices around by clicking on the bluetooth
  icon at the top right of the screen, and then selecting "Configure a
  new device". The device's list will have all the bluetooth devices
  around, and you will be able to pair them perfectly.

  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  miguel     2186 F.... pulseaudio
   /dev/snd/controlC0:  miguel     2186 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=19591455-b4a8-4b36-bc7b-49e40cf355c6
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Sony Corporation SVF1531C5E
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=1a77fe11-c859-4770-9521-cfdd15c24c84 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R0210DB
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR0210DB:bd11/18/2013:svnSonyCorporation:pnSVF1531C5E:pvrC10JZZKE:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVF1531C5E
  dmi.product.version: C10JZZKE
  dmi.sys.vendor: Sony Corporation

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