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[Bug 1406106] Re: 0489:e062 [Sony VAIO SVF1531C5E] Bluetooth adapter does not see BT devices

 

Miguel Barrio Orsikowsky, the issue you are reporting is an upstream
one. Could you please report this problem to the appropriate mailing
list (linux-bluetooth) by following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked via http://vger.kernel.org/vger-
lists.html . It can take a day for the new e-mail to show up in the
respective archive.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

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Title:
  0489:e062 [Sony VAIO SVF1531C5E] Bluetooth adapter does not see BT
  devices

Status in linux package in Ubuntu:
  Triaged

Bug description:
  The Bluetooth adapter is detected and apparently working but, when
  choosing "Configure a new device", the device list is always empty (it
  cannot see any BT device around).

  But, if I boot into Windows 8 just before booting into Ubuntu, the
  adapter works perfectly and it sees all BT devices. It seems the
  Windows 8 driver is performing some activation to the BT adapter.

  Test case:
  Step 1: power on the Sony VAIO SVF1531C5E and boot into Ubuntu 14.04.1.
  Step 2: type "dmesg | grep Bluetooth" and look at the output. Notice the timeout error shown at the end:
  [   15.691891] Bluetooth: Core ver 2.19
  [   15.691912] Bluetooth: HCI device and connection manager initialized
  [   15.691918] Bluetooth: HCI socket layer initialized
  [   15.691920] Bluetooth: L2CAP socket layer initialized
  [   15.691926] Bluetooth: SCO socket layer initialized
  [   19.571783] Bluetooth: RFCOMM TTY layer initialized
  [   19.571794] Bluetooth: RFCOMM socket layer initialized
  [   19.571799] Bluetooth: RFCOMM ver 1.11
  [   19.619432] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.619435] Bluetooth: BNEP filters: protocol multicast
  [   19.619442] Bluetooth: BNEP socket layer initialized
  [   21.772160] Bluetooth: hci0 command 0x1003 tx timeout

  Step 3: try to list BT devices by clicking on the bluetooth icon at the top right of the screen and then selecting "Configure a new device". The device's list will be empty: it should list all bluetooth-enabled devices around.
  Step 4: reboot the laptop and boot into a Windows partition (mine is Windows 8.1).
  Step 5: wait until it is completely booted, then just reboot.
  Step 6: boot into Ubuntu again.
  Step 7: type "dmesg | grep Bluetooth" and look at the output. This time there is no "hci0 command 0x1003 tx timeout" message at the end:
  [   15.569891] Bluetooth: Core ver 2.19
  [   15.569911] Bluetooth: HCI device and connection manager initialized
  [   15.569918] Bluetooth: HCI socket layer initialized
  [   15.569921] Bluetooth: L2CAP socket layer initialized
  [   15.569930] Bluetooth: SCO socket layer initialized
  [   19.571790] Bluetooth: RFCOMM TTY layer initialized
  [   19.571801] Bluetooth: RFCOMM socket layer initialized
  [   19.571806] Bluetooth: RFCOMM ver 1.11
  [   19.719275] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   19.719278] Bluetooth: BNEP filters: protocol multicast
  [   19.719285] Bluetooth: BNEP socket layer initialized

  Step 8: try to list BT devices around by clicking on the bluetooth
  icon at the top right of the screen, and then selecting "Configure a
  new device". The device's list will have all the bluetooth devices
  around, and you will be able to pair them perfectly.

  ---
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  miguel     2186 F.... pulseaudio
   /dev/snd/controlC0:  miguel     2186 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=19591455-b4a8-4b36-bc7b-49e40cf355c6
  InstallationDate: Installed on 2014-05-02 (240 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Sony Corporation SVF1531C5E
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=1a77fe11-c859-4770-9521-cfdd15c24c84 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.127.10
  Tags:  trusty
  Uname: Linux 3.16.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 11/18/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R0210DB
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR0210DB:bd11/18/2013:svnSonyCorporation:pnSVF1531C5E:pvrC10JZZKE:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVF1531C5E
  dmi.product.version: C10JZZKE
  dmi.sys.vendor: Sony Corporation

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