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[Bug 1407986] Re: Kernel hard freeze at random time (very often)

 

Marcin Jabrzyk, thank you for reporting this and helping make Ubuntu
better.

Could you please capture the crash via
https://help.ubuntu.com/community/DebuggingSystemCrash ?

Also, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc2

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: kernel-bug-exists-upstream-3.17 needs-upstream-testing

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1407986

Title:
  Kernel hard freeze at random time (very often)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The hardware is Dell Vostro V131 notebook. While using the system at random moments kernel hardfeezes. Ther are no inforamtions logged nowhere. The view on the screen is just freezing, nothing works except hard power off. I was trying REISUB etc. 
  I was thingking this is SSD/RAM failure but after replacing them the bug still exists. Tried mainline kernel 3.17 from PPA the bug still exists.
  I haven't found what causes excalcy this bug ie. software/hardware. Sometimes it is working many hours and nothing happends and sometimes just after few seconds after boot the system is hardfreezed.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bzyx       2832 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Tue Jan  6 15:11:11 2015
  InstallationDate: Installed on 2013-11-22 (410 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Vostro V131
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=5568a9a0-d6f3-41d5-bde8-5a5f709fc110 ro quiet splash intel_pstate=enable vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.140-0~127~ubuntu14.10.1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: yes
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-11-02 (65 days ago)
  dmi.bios.date: 05/03/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0P0TH6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/03/2013:svnDellInc.:pnVostroV131:pvrNotSpecified:rvnDellInc.:rn0P0TH6:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro V131
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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References