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[Bug 1408977] [NEW] [HP Pavilion 14 Notebook PC] printscreen key dose not work

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Public bug reported:

HP Pavilion 14 Notebook PC
CID 201404-14932
with Ubuntu 14.04.1 (kernel 3.13.0-43-generic #72)

Steps to reproduce this bug:
1. install the Ubuntu 14.04.1 desktop via liveUSB
2. go to the desktop, update the system by clicking the updater. reboot.
3. go to the desktop and ready to use it. press prtscn key

Expected result:
screen is printed.

Actual result:
nothing happened

-----------------------------------------------

more information:
"sudo showkey" shows when pressing/releasing prtsc key:

keycode 210 press
keycode 210 release

--------------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1615 F.... pulseaudio
 /dev/snd/controlC1:  ubuntu     1615 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
 [   48.895836] type=1400 audit(1420801165.926:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2062 comm="apparmor_parser"
 [   48.895843] type=1400 audit(1420801165.926:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2062 comm="apparmor_parser"
 [   48.896288] type=1400 audit(1420801165.926:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2062 comm="apparmor_parser"
Date: Fri Jan  9 06:00:20 2015
HibernationDevice: RESUME=UUID=664edfa1-ddd3-4fef-ab3d-ed8b504300bc
InstallationDate: Installed on 2015-01-06 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=36d45837-0a68-4bbc-a4b1-63018f3b11be ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-43-generic N/A
 linux-backports-modules-3.13.0-43-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 227D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/10/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0981100000005F10000620100:rvnHewlett-Packard:rn227D:rvr77.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 0981100000005F10000620100
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201404-14932 amd64 apport-bug taipei-lab trusty

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1408977

Title:
   [HP Pavilion 14 Notebook PC] printscreen key dose not work

Status in linux package in Ubuntu:
  New

Bug description:
  HP Pavilion 14 Notebook PC
  CID 201404-14932
  with Ubuntu 14.04.1 (kernel 3.13.0-43-generic #72)

  Steps to reproduce this bug:
  1. install the Ubuntu 14.04.1 desktop via liveUSB
  2. go to the desktop, update the system by clicking the updater. reboot.
  3. go to the desktop and ready to use it. press prtscn key

  Expected result:
  screen is printed.

  Actual result:
  nothing happened

  -----------------------------------------------

  more information:
  "sudo showkey" shows when pressing/releasing prtsc key:

  keycode 210 press
  keycode 210 release

  --------------------------------------------------

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-43-generic 3.13.0-43.72
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1615 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1615 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   [   48.895836] type=1400 audit(1420801165.926:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2062 comm="apparmor_parser"
   [   48.895843] type=1400 audit(1420801165.926:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2062 comm="apparmor_parser"
   [   48.896288] type=1400 audit(1420801165.926:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2062 comm="apparmor_parser"
  Date: Fri Jan  9 06:00:20 2015
  HibernationDevice: RESUME=UUID=664edfa1-ddd3-4fef-ab3d-ed8b504300bc
  InstallationDate: Installed on 2015-01-06 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=36d45837-0a68-4bbc-a4b1-63018f3b11be ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-43-generic N/A
   linux-backports-modules-3.13.0-43-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/10/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 227D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/10/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0981100000005F10000620100:rvnHewlett-Packard:rn227D:rvr77.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 14 Notebook PC
  dmi.product.version: 0981100000005F10000620100
  dmi.sys.vendor: Hewlett-Packard

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