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[Bug 1410700] [NEW] package linux-image-3.16.0-29-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

Public bug reported:

My packages have broken due to ttf mscorefonts, which i have attempted
to remove via apt-get.  However software updater and install is no
longer working and I have a no entry sign in the top right of the menu
bar.  It says use apt-get in the terminal window or right click
menu(which I don't understand as I can't find anything when I right
click on the desktop).  the apt-get -f command does not appear to be
accepted in Terminal.

Thanks

Gareth

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-28-generic 3.16.0-28.38
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gareth     2116 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jan 14 09:03:11 2015
HibernationDevice: RESUME=UUID=71be871e-e918-4926-a7cf-f6de34af973d
InstallationDate: Installed on 2015-01-11 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Intel Corporation Crestline & ICH8M Chipset
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=595b49f0-8d78-45a5-b918-4624ef36baa4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-28-generic N/A
 linux-backports-modules-3.16.0-28-generic  N/A
 linux-firmware                             1.138.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 
dmi.bios.date: 07/25/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: M1.04
dmi.board.name: SANTA ROSA CRB
dmi.board.vendor: Intel Corporation
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrM1.04:bd07/25/2007:svnIntelCorporation:pnCrestline&ICH8MChipset:pvrNotApplicable:rvnIntelCorporation:rnSANTAROSACRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: Crestline & ICH8M Chipset
dmi.product.version: Not Applicable
dmi.sys.vendor: Intel Corporation

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1410700

Title:
  package linux-image-3.16.0-29-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  New

Bug description:
  My packages have broken due to ttf mscorefonts, which i have attempted
  to remove via apt-get.  However software updater and install is no
  longer working and I have a no entry sign in the top right of the menu
  bar.  It says use apt-get in the terminal window or right click
  menu(which I don't understand as I can't find anything when I right
  click on the desktop).  the apt-get -f command does not appear to be
  accepted in Terminal.

  Thanks

  Gareth

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gareth     2116 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jan 14 09:03:11 2015
  HibernationDevice: RESUME=UUID=71be871e-e918-4926-a7cf-f6de34af973d
  InstallationDate: Installed on 2015-01-11 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Intel Corporation Crestline & ICH8M Chipset
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=595b49f0-8d78-45a5-b918-4624ef36baa4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 07/25/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: M1.04
  dmi.board.name: SANTA ROSA CRB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrM1.04:bd07/25/2007:svnIntelCorporation:pnCrestline&ICH8MChipset:pvrNotApplicable:rvnIntelCorporation:rnSANTAROSACRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: Crestline & ICH8M Chipset
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Intel Corporation

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