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Message #07000
Re: 5, 9, 23, 51 and other numbers
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On 04/21/2011 10:16 PM, Francis J. Lacoste wrote:
> (Posted on the blog at http://blog.launchpad.net/general/5-9-23-51-and-other-
> numbers)
>
> We are now two months away from our next Thunderdome. How are we doing in
> regards with the objectives set for that milestone? You may recall from my
> last post the objectives:
>
> * have no timeouts with a cut-off at 9s;
> * have an empty critical bugs queue;
> * getting a slot free on our ‘Next’ queue.
>
> We practically achieved the first objective! Today, we lowered the hard
> timeout to 9s and this didn’t increase our number of daily timeouts. We don’t
> have zero timeouts yet. We still have a fair bunch of timeout bugs to fix. But
> we get on average 650 requests timing out in a day. That’s less than 0.0001%
> of our traffic.
650 / 8M = 0.008% (0.00008 as a fraction). But still, very well done.
>
> These remaining timeout bugs are part of our second objective. On that front,
> we are in a more difficult position. We have 259 critical bugs to close. That
> went up since last time! What went wrong? Well, we had less people working on
> critical bugs for once. That’s been fixed this week when the Orange squad
> rotated back on maintenance. We again have two full squads working on critical
> bugs. Second, we modified our OOPS reporting to show all timeouts happening,
> not only the ones occurring the most often. That resulted in about 30 new
> timeouts filed. (See the hight red bar at the start of the graph). Fortunately
> for us, the rate of new critical bugs is declining. We are at about 23 on
> average in the last two weeks. That’s still high and some of those are related
> to JS regressions escaping to production because our Windmill test
> infrastructure is disabled. This means that 51 is now the magic number. We
> need to close 51 of these critical bugs per week to reach 0 by the
> Thunderdome. That was the number we closed in our best week, just before the
> number of people working on criticals was reduced. So we’ll also need to
> reduce the number of new critical bugs found each week to succeed here.
I realize 259 is a lot, enough that it is hard to get a handle on. Have
you gone through them at all to see if there are bulk-fixes, things that
are already fixed, etc. I'm certainly guessing there is a fair bulk that
are going to be similar in effort, and a really long tail of ones that
are hard to handle (like problematic timeout pages, etc.) It would be
interesting to get a feeling for where the knee of the curve is, though.
John
=:->
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