On Wed, Jun 18, 2008 at 3:42 PM, Christian Robottom Reis <kiko@xxxxxxxxxxxxx> wrote: > On Wed, Jun 18, 2008 at 02:58:09PM +0100, Matthew East wrote: >> I'm slightly surprised that an unanswered question would be expired: >> wouldn't it be better to leave unanswered questions open so that >> people going through their lists will see it and answer it? > > Ultimately it depends on how burdened the group answering the questions > is. If you never expire and your backlog is gigantic, you end up with > ubuntu-bugs-syndrome, where even though you can improve process dealing > with new bugs, the volume of old bugs dwarfs that. Ok, so I guess it could be optional for the particular project. > In this case, it also helps that expiration raises attention to an > unanswered question: we have many people answering and every once in a > while one falls through the cracks. If you really care about it, you'll > reopen it and I'll definitely notice that. I can't find a button to reopen it... do I file a new one? -- Matthew East http://www.mdke.org gnupg pub 1024D/0E6B06FF
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