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Re: not able to access the edge servers



on 06/11/08 06:07 shirish said the following:
> Hi Tom,
>  I'm still unable to access them. Although the regular server works fine.

stepping back a bit here:
What do you mean by "unable to access"?

They time out?
You get an immediate and fast rejection message?
You get a 4xx?
You get a 5xx?

Please send through a copy of the error message you're seeing.


What troubleshooting have you tried:
You mention you were able to access edge, but now can't - what has changed in
your local PC configuration?
Have you tried different browsers?
Different PC's?
Different physical locations (work vs home for example)?
Do you have any local firewall and/or Anti-virus and/or other proxies that may
be in the way?


Have you tried logging off; and then logging back in?
I had a situation where I was logged into lp.net; but was logged out of
edge.lp.net - is that sounding similar?


Cheers!
- Steve




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