Re: [Launchpad-users] Launchpad fails to pull remote bug tracker

[Fabio Pedretti <pedretti@xxxxxxxxxxxx>]

Citando Graham Binns <graham@xxxxxxxxxxxxx>:

> 2009/9/2 Fabio Pedretti <pedretti@xxxxxxxxxxxx>:
> > I noticed that sometimes remote bug trackers status can't be automatically
> > updated from launchpad bug reports. Apparently the remote bug tracker is
> > working fine.
> >
> > Take for example the following two reports:
> >
> > "Launchpad couldn't connect to GNOME Bug Tracker.":
> > https://bugs.launchpad.net/gnome-panel/+bug/291259
> >
> > "Launchpad couldn't import bug #508618 from Debian Bug tracker.":
> > https://bugs.launchpad.net/debian/+source/vlc/+bug/314038
> >
> > Is it a know problem? Is there a workaround to this?
>
> Yes and sort of.
>
> This rather annoyingly generic error happens when Launchpad can't
> connect to the remote bug tracker for some reason. For example, the
> Gnome Bugzilla regularly returned HTTP 500 errors until a couple of
> weeks ago. We've also had issues with Debbugs that we're currently
> trying to understand so that we can resolve them.
>
> Ordinarily these errors wouldn't be much of a problem because
> Launchpad will re-check the bug watches where the error occurred.
> However, both Gnome Bugzilla and Debbugs have > 10,000 watches against
> them, so this can take some time. The solution is to run the script
> that checks the remote bug trackers manually and

> update all the
> watches that have errors recorded against them.

To do this, is sufficient to change the URL of the remote watch to the  
same URL as before? I just did that for that two bugs, I get the mails  
with the:

** Bug watch added: GNOME Bug Tracker #573994
   http://bugzilla.gnome.org/show_bug.cgi?id=573994

but the same problem persists (I get the "Launchpad couldn't connect  
to GNOME Bug Tracker." when opening the remote bug panel). I'd like to  
do this because it's annoying to see remote bug already fixed in my  
bug list as not yet fixed.

Also why there are two of the following same options in the remote watch list?

* None, the status of the bug is updated manually.
* None, the status of the bug is updated manually.


> We dislike doing this,
> however, because it ties up the bug watch updater for quite a while
> (not to mention the fact that it needs a sysadmin to do it).