lubuntu-qa team mailing list archive

[Phill Whiteside <PhillW@xxxxxxxxxx>]

Hi Blaine,

I've forwarded this to our head of development for his thoughts on it, in
both what could be the cause of it.

Regards,

Phill.

On 10 April 2013 21:07, Blaine williams <blaine00@xxxxxxxxx> wrote:

> Hello,
>
> Okay, I've reinstalled Lubuntu 13.04 Beta 2 Desktop (this time I used
> i386) and I get the same problem... which proves that it wasn't just an
> issue with my particular installation. Below, is a link to an image of the
> error I am getting.
>
> https://plus.google.com/u/0/114874183598983861770/posts/BK7yUuaPoPT
>
> After running all the updates, I still get the same issue. Strange...
> somewhere between beta 1 and beta 2 a package must have been removed that
> disables the "out of the box" printing experience. Is it time to submit a
> bug report? =)
>
> Thanks,
>
> Blaine
>
>
> On Wed, Apr 10, 2013 at 12:13 PM, Ali Linx (amjjawad) <amjjawad@xxxxxxxxx>wrote:
>
>> Hi,
>>
>> This is really interesting because, IMHO, "ubuntu-desktop" package should
>> not have driver for Printers for example unless I'm missing something.
>>
>> Yes please, I will be waiting for your email :)
>>
>> Thank you so much!
>>
>>
>> On Wed, Apr 10, 2013 at 3:02 AM, Blaine Williams <blaine00@xxxxxxxxx>wrote:
>>
>>> Ali,
>>>
>>> No luck. Updating (upgrade and dist-upgrade) did not help. Installing
>>> "Ubuntu-desktop" immediately fixed the issue. After the install completed,
>>> while still in LXDE, I launched the printer application and it worked fine.
>>> Sorry, I know I cheated, but at least we now know that the problem is in
>>> fact caused by a missing package... And I kinda need to print tonight. :-)
>>>
>>> I'll play with a raw Lubuntu in a VM later to see if I can figure out
>>> what package was missing... and to confirm whether or not this is a global
>>> issue or just an issue with my install.
>>>
>>> Thanks!
>>>
>>> Blaine
>>>
>>> Sent from my iPhone
>>>
>>> On Apr 9, 2013, at 4:32 PM, "Ali Linx (amjjawad)" <amjjawad@xxxxxxxxx>
>>> wrote:
>>>
>>> Hi,
>>>
>>> Take your time and we are waiting for your next report :D
>>>
>>> This place, actually this community is all about "My experience and
>>> skills are limited, I'm very much willing to learn". We are not expert,
>>> gurus, etc. We are people who are willing to learn. This is what is really
>>> special in Lubuntu Community - the strong well to learn, learn and nothing
>>> but learning :D
>>>
>>> Have a safe trip to your home and I'm sure you will hit reply to all
>>> next time :D
>>>
>>> Take care!
>>>
>>>
>>> On Wed, Apr 10, 2013 at 1:25 AM, Blaine williams <blaine00@xxxxxxxxx>wrote:
>>>
>>>> Hey Ali
>>>>
>>>> As far as printers go, I did not actually try to install a printer on
>>>> either computer. That is why I figured the printer was irrelevant. I just
>>>> opened the "Printers" application. No further clicks, hovers, swipes,
>>>> pinches, etc were performed. =) Beta 2 gives me a message about the printer
>>>> service not being installed and beta 1 works like a champ.
>>>>
>>>> I will update the system when I get home though. I too like to use CLI
>>>> when possible... though I'm still kind of a noob. But I'm always willing to
>>>> learn!
>>>>
>>>> Thanks for the suggestions! I'll report back with my findings. And yes,
>>>> I will click "reply to all" from this day on. =)
>>>>
>>>> Blaine
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Apr 9, 2013 at 3:40 PM, Ali Linx (amjjawad) <amjjawad@xxxxxxxxx
>>>> > wrote:
>>>>
>>>>> Hi Blaine,
>>>>>
>>>>> With mailing list, you need to hit "Reply All" and no worries about
>>>>> that, I'm sure you will remember that next time :D
>>>>>
>>>>> Since you are using different Printer, that explains why it did not
>>>>> work with Beta 2 while it worked with Beta 1. Two different Printers :)
>>>>>
>>>>> I found this page: https://help.ubuntu.com/community/Printers
>>>>> Kindly have a look at it. If that didn't help you, please, let us know
>>>>> :)
>>>>>
>>>>> IMHO, I would suggest to open LXTerminal and:
>>>>>
>>>>> sudo apt-get update
>>>>> sudo apt-get upgrade
>>>>> sudo apt-get dist-upgrade
>>>>>
>>>>> The above commands will update and upgrade your system. Also, the last
>>>>> one will upgrade your Linux Kernel to the latest one used by that release.
>>>>>
>>>>> Connecting to the Internet while installing is not a big deal. It
>>>>> helps only to install some extra package during the installation. If you
>>>>> are not connected while installing, no worries because once you are done,
>>>>> you can do all the updates, etc.
>>>>>
>>>>> After installation, you need to run the above 3 commands :)
>>>>>
>>>>> Some may prefer to use the Update Manager. I'm doing my best to use
>>>>> CLI and avoid GUI :D but that is me :)
>>>>>
>>>>> Thing is, not every problem is a bug. To be extra sure, this link may
>>>>> help:
>>>>> https://wiki.ubuntu.com/Lubuntu/ReportingBugs
>>>>>
>>>>> and this one too: https://wiki.ubuntu.com/Lubuntu/Testing
>>>>>
>>>>> Sorry if I'm posting so many links but this is needed on our daily
>>>>> life with Linux :D
>>>>>
>>>>> Please, let us know if you require more information ;)
>>>>>
>>>>> Thanks!
>>>>>
>>>>>
>>>>> On Tue, Apr 9, 2013 at 11:40 PM, Blaine williams <blaine00@xxxxxxxxx>wrote:
>>>>>
>>>>>> Hey Ali and thank you!
>>>>>>
>>>>>> I am not using the same printer, but the issue occurs before any
>>>>>> attempt is made to install the printer. The full message it displays is
>>>>>> "Printing service not available. Start the service on this computer or
>>>>>> connect to another server." There is a button to "Start Service" but it is
>>>>>> grayed out. This is seen as soon as the "Printers" application is launched.
>>>>>> I checked Synaptic, and it seems CUPS is installed. Excuse my lack of
>>>>>> expertise, but I'm not really sure what other packages I would need to
>>>>>> enable the printing service.
>>>>>>
>>>>>> The LiveUSB I used checks out with no errors.
>>>>>>
>>>>>> Sorry for my lack of specifics, here is the setups...
>>>>>>
>>>>>> 1 - Personal Laptop
>>>>>> Used Lubuntu 13.04 Beta 2 Desktop AMD64 image
>>>>>> Installed from a LiveUSB that was created using the default Ubuntu
>>>>>> Startup Disk creator
>>>>>> This is the setup that I am having the issue on.
>>>>>>
>>>>>> 2 - Virtualbox image on work computer
>>>>>> Used Lubuntu 13.04 Beta 1 Desktop i386 image
>>>>>> Installed Lubuntu directly from the .iso file
>>>>>> "Printer" application works just as it does on every other *buntu
>>>>>> distro I've used.
>>>>>>
>>>>>> I was really curious to know if I should report this as a bug or if
>>>>>> something went wrong with my installation. One thing to note, is that I did
>>>>>> not connect to the Internet during the initial install of Beta 2. I did
>>>>>> however connect while installing Beta 1. Not sure if that has anything to
>>>>>> do with it.
>>>>>>
>>>>>> Thanks!
>>>>>>
>>>>>> Blaine
>>>>>>
>>>>>>
>>>>>> On Tue, Apr 9, 2013 at 1:38 PM, Ali Linx (amjjawad) <
>>>>>> amjjawad@xxxxxxxxx> wrote:
>>>>>>
>>>>>>> Hi Blaine and Welcome to the Mailing List
>>>>>>>
>>>>>>> I'm the one who talked to you on Google+ Community ;) and yes, you
>>>>>>> will see me everywhere :P
>>>>>>>
>>>>>>> First thing first, feel free to send your questions via this mailing
>>>>>>> list and we will gladly direct you and guide you whenever needed in case
>>>>>>> you need to use another channel.
>>>>>>> By the way, don't forget to bookmark this link, please:
>>>>>>> https://wiki.ubuntu.com/Lubuntu/ContactUs
>>>>>>>
>>>>>>> Now, are you using the 'same printer' on both machines?
>>>>>>>
>>>>>>> As Phill suggested, kindly check the LiveCD or LiveUSB that you used
>>>>>>> to install Beta2 for errors. When you boot your machine from the Live
>>>>>>> Media, it will give you some option right after choosing the installation
>>>>>>> language. There is an option to check the disc for errors so please do that
>>>>>>> check. There was a bug [1] actually for raring-desktop-i386 image where you
>>>>>>> can't check the disc for errors (disc is the Live Media you use to install
>>>>>>> from NOT the HDD).
>>>>>>>
>>>>>>> Have you used the desktop image or the alternate image?
>>>>>>>
>>>>>>> How did you create your Live media? is it LiveCD or LiveUSB?
>>>>>>>
>>>>>>> Thank you!
>>>>>>>
>>>>>>> [1] - https://bugs.launchpad.net/ubuntu/+source/casper/+bug/1166379
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Apr 9, 2013 at 5:16 PM, Blaine williams <blaine00@xxxxxxxxx>wrote:
>>>>>>>
>>>>>>>> Hello everyone! This is my first submission, so if this is the
>>>>>>>> wrong place for this or if I'm doing it wrong, feel free to correct me! =)
>>>>>>>>
>>>>>>>> I've installed Beta 2 on my main computer at home and I tried to
>>>>>>>> set up my printer this morning. The printer application
>>>>>>>> (system-config-printer) displays a message about the printer service not
>>>>>>>> being installed. I figured there was just something I needed to install,
>>>>>>>> but when using my Beta 1 installation from work, the printer application
>>>>>>>> just works out the box.
>>>>>>>>
>>>>>>>> So, either something is wrong with my installation, or something
>>>>>>>> has changed between beta 1 and beta 2 that breaks the "out of the box"
>>>>>>>> printing experience. I've fully updated my beta 1 installation and the
>>>>>>>> printer application still works fine so it looks like the problem deals
>>>>>>>> with the original installation.
>>>>>>>>
>>>>>>>> Can anyone confirm this issue with Beta 2? Should I submit a bug
>>>>>>>> report?
>>>>>>>>
>>>>>>>> Thanks! Much love for the Lubuntu team and their fine work!
>>>>>>>>
>>>>>>>> Blaine Williams
>>>>>>>>
>>>>>>>> --
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>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Best Regards,
>>>>>>> amjjawad*
>>>>>>> *https://wiki.ubuntu.com/amjjawad/*
>>>>>>> Lubuntu One Stop Thread<http://ubuntuforums.org/showthread.php?t=1844755>|
>>>>>>> My Launchpad <https://launchpad.net/%7Eamjjawad> | My Ubuntu Forum
>>>>>>> Profile <http://ubuntuforums.org/member.php?u=941822>
>>>>>>> **
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *Best Regards,
>>>>> amjjawad*
>>>>> *https://wiki.ubuntu.com/amjjawad/*
>>>>> Lubuntu One Stop Thread<http://ubuntuforums.org/showthread.php?t=1844755>|
>>>>> My Launchpad <https://launchpad.net/%7Eamjjawad> | My Ubuntu Forum
>>>>> Profile <http://ubuntuforums.org/member.php?u=941822>
>>>>> **
>>>>>
>>>>
>>>>
>>>
>>>
>>> --
>>> *Best Regards,
>>> amjjawad*
>>> *https://wiki.ubuntu.com/amjjawad/*
>>> Lubuntu One Stop Thread<http://ubuntuforums.org/showthread.php?t=1844755>|
>>> My Launchpad <https://launchpad.net/%7Eamjjawad> | My Ubuntu Forum
>>> Profile <http://ubuntuforums.org/member.php?u=941822>
>>> **
>>>
>>>
>>
>>
>> --
>> *Best Regards,
>> amjjawad*
>> *https://wiki.ubuntu.com/amjjawad/*
>> Lubuntu One Stop Thread<http://ubuntuforums.org/showthread.php?t=1844755>|
>> My Launchpad <https://launchpad.net/%7Eamjjawad> | My Ubuntu Forum
>> Profile <http://ubuntuforums.org/member.php?u=941822>
>> **
>>
>
>
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