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Re: People do not understand the desktop installer

 

On Thu, 24 Oct 2013 15:26:19 +0200
Nio Wiklund <nio.wiklund@xxxxxxxxx> wrote:

> Hi everybody,
> 
> Today, there is another person, who misunderstood the partitioning
> dialogue of the desktop installer.
> 
> http://ubuntuforums.org/showthread.php?t=2183287
> 
> 'When I went to install 13.10 I chose the option to remove windows and
> replace with Ubuntu. I had two partitions when I chose this. One with
> files I wanted to keep and the other being the windows 7 partition. When
> I chose to remove windows I assumed it would be placed on my C drive and
> not my other one. But what actually ended up happening was all my
> partitions merged into one deleting everything. Now I only have Ubuntu
> on my drive. I need help retrieving my files please!'
> 
> -o-
> 
> This is what I have been telling, when describing the One Button Installer
> 
> '...
> Case 1: Tool that is easy to use and just works
> 
> The normal linux installers that come with iso files are complicated to
> use or freeze during the installation process, and you want a tool that
> is easier to use and just works.
> ...
> a. The Desktop Installer is flexible and looks nice, and is generally
> easy to understand, but the partitioning page can make people confused.
> There are several threads at the Ubuntu Forums describing installations,
> where a previous system has been overwritten by mistake. ...'
> 
> It is really too bad, and something that should be improved in 14.04
> 
> Best regards
> Nio

Hi,

A window with a warning in big and red could be added before the person can access to the
"apply" button. Something such as:

WARNING YOU MIGHT DESTROY YOUR DATA : HAVE YOU DONE A BACKUP OF YOUR PERSONAL DATA BEFORE
PROCEEDING?

ARE YOU SURE YOU WANT TO PROCEED? 

Followed by a "Yes" and a "Quit" button. (Perhaps not all in high case... I don't use
html in mails).

And the installer has a partitionning tool which IS really confusing. I would suggest to
request that it be removed and calling Gparted which is much easier to understand,
imo, or it should be graphically improved and made perfect before being provided to
everybody.

I anwered to the person at the forum and provided links to testdisk and tutorials.

Regards,
Mélodie



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