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Re: People do not understand the desktop installer

 

2013/10/24 Nio Wiklund <nio.wiklund@xxxxxxxxx>

> On 2013-10-24 17:36, JM wrote:
> > On Thu, 24 Oct 2013 15:26:19 +0200
> > Nio Wiklund <nio.wiklund@xxxxxxxxx> wrote:
> >
> >> Hi everybody,
> >>
> >> Today, there is another person, who misunderstood the partitioning
> >> dialogue of the desktop installer.
> >>
> >> http://ubuntuforums.org/showthread.php?t=2183287
> >>
> >> 'When I went to install 13.10 I chose the option to remove windows and
> >> replace with Ubuntu. I had two partitions when I chose this. One with
> >> files I wanted to keep and the other being the windows 7 partition. When
> >> I chose to remove windows I assumed it would be placed on my C drive and
> >> not my other one. But what actually ended up happening was all my
> >> partitions merged into one deleting everything. Now I only have Ubuntu
> >> on my drive. I need help retrieving my files please!'
> >>
> >> -o-
> >>
> >> This is what I have been telling, when describing the One Button
> Installer
> >>
> >> '...
> >> Case 1: Tool that is easy to use and just works
> >>
> >> The normal linux installers that come with iso files are complicated to
> >> use or freeze during the installation process, and you want a tool that
> >> is easier to use and just works.
> >> ...
> >> a. The Desktop Installer is flexible and looks nice, and is generally
> >> easy to understand, but the partitioning page can make people confused.
> >> There are several threads at the Ubuntu Forums describing installations,
> >> where a previous system has been overwritten by mistake. ...'
> >>
> >> It is really too bad, and something that should be improved in 14.04
> >>
> >> Best regards
> >> Nio
> >
> > Hi,
> >
> > A window with a warning in big and red could be added before the person
> can access to the
> > "apply" button. Something such as:
> >
> > WARNING YOU MIGHT DESTROY YOUR DATA : HAVE YOU DONE A BACKUP OF YOUR
> PERSONAL DATA BEFORE
> > PROCEEDING?
> >
> > ARE YOU SURE YOU WANT TO PROCEED?
> >
> > Followed by a "Yes" and a "Quit" button. (Perhaps not all in high
> case... I don't use
> > html in mails).
> >
> > And the installer has a partitionning tool which IS really confusing. I
> would suggest to
> > request that it be removed and calling Gparted which is much easier to
> understand,
> > imo, or it should be graphically improved and made perfect before being
> provided to
> > everybody.
> >
> > I anwered to the person at the forum and provided links to testdisk and
> tutorials.
> >
> > Regards,
> > Mélodie
> >
> Thanks Mélodie for providing help to the poor fellow who misunderstood
> the installer!
>
> I was so absorbed by reporting the problem, that I forgot to help ... I
> will follow the case, and if testdisk does not work, and nobody else is
> faster than I, [I will] suggest PhotoRec.
>
> -o-
>
> Yes a warning screen is a good thing. Also a description of what will be
> wiped or overwritten (for each particular case). I agree that gparted is
> easier to understand, and available in the desktop iso file.
>
> Best regards
> Nio
>
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>From the Facebook posts to our list:
http://amjjawad.blogspot.com/2013/10/ubiquity-and-installing-ubuntu-and-its.html

Interesting user experience.

Thank you Ali!

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References