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Re: help.ubuntu.com

 

Hello Karl,

I'm not sure if I understood your email 100% but this is what "I think"
about the point you highlighted. To be honest, I used to think like you
before not too long and then, I realized that there is much easier way or
approach. People/Users don't really have to find a Lubuntu's Link on
help.ubuntu.com if they seek help or whatever, they need to type "lubuntu"
on google and the 3rd result will be:  https://wiki.ubuntu.com/Lubuntu

https://help.ubuntu.com/ << this page is, IMHO, very bad start for a
beginner or new comer. It is not even an index and it should NOT be a
homepage for Ubuntu Help but I have no idea how to fix that or where to
suggest a better page?

I used to be stuck there when I was new but then, I realized that I need to
use Google to find whatever I need and indeed, that was the key that saved
my time and gave me whatever I need.

Your page that you attached is GREAT and I LIKE IT but IMHO, it is much
better for a website than a Wiki Page. Icons on the Wiki Page might be not
very good idea and I think Phill or Chris have better answer because I'm
NOT a Wiki Expert, I just didn't see that style on any Wiki Page before. In
fact, that itself could be a plus. I mean, it's good that we be unique and
have our own but again, we are an Ubuntu Variant so I guess we need to
stick to their style. Someone please correct me if I'm wrong :)

IMHO, we need one, two or even three pages which will work as an index,
just like LOST and these pages should appear on google search first page
when you search for lubuntu or help lubuntu, etc. Each page will have ALL
the important links.
Why Three? say one is the Website, one is the Wiki and other is a blog, a
facebook page or Ubuntu Forum thread.

Our Website MUST have ALL the basic and important link, period. Our website
must be the FIRST STEP that anyone will go through to download lubuntu,
help, etc etc etc. Currently, we are focusing MORE on the Wiki which still
not 100% organized but I'm sure Chris and everyone are doing their best to
achieve that.

The current website is confusing so I do hope the new one will fix that
issue.

If the homepage of our website will be something like the attached design
then WOW, that is a GREAT idea and +1 from me in advance.

This is my thoughts :)

You are doing a great job so keep it up and let's work as a team in order
to achieve what we are dreaming about ;)

I'm ALL for you guys!

On Mon, Apr 23, 2012 at 12:57 PM, Karl Anliot <kanliot@xxxxxxxxx> wrote:

> open the attachment.
> This is what I had in mind to make the help.ubuntu.com (which is our
> main support page) more friendly.
>
> the icons are open source.
> what do i need to do to move to next stage?
>
> While I have your attention:
> if you google 'help lubuntu'
> 3rd result is this page:
> https://wiki.ubuntu.com/Lubuntu
>
> I'd like to move/merge that page into the 'what is lubuntu'  (upper left)
>
> The idea is to clean up stuff so people know where to find the wiki
> pages. That means keeping only developer pages on
> wiki.ubuntu.com/Lubuntu...  which someone had to tell me only 2 weeks
> ago.  I forget who told me, but I honestly didn't know where the help
> pages were.
> **************
> ok. just because I know I'm hard to follow and I jump over stuff I
> have to explain
>
> 1.  the image is a follow up to the post on the lubuntu-desktop about
> 5 days ago where I said I wanna organize the wiki.
> 2.  organizing the wiki means keeping people from getting lost on the
> wiki.ubuntu.com wiki.  if you don't understand what the
> wiki.ubuntu.com wiki is, go there now, and see if you get to the
> support page?  Most likely you can't get, let alone be expected to
> find the help.ubuntu.com wiki if you land on the wiki.ubuntu.com wiki
> first.  this is a problem. I'm not blaming anyone.
>
> p.s
> I can't make people create/edit  the wiki pages, but we can make it
> more rewarding and less scary for them to do so.
>



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