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Re: [Bug 904882] Re: jpg not uploading for user profiles

 

Hi Melissa,

I've noticed it happening with every jpg image I've tried so far, 
ranging in sizes from 100x100 to 1024x768. I'm just not showing the file 
as being uploaded, though no errors are being produced. The file quota 
is even being adjusted, as if the upload worked. Afterwards, an entry is 
added to the "Profile Pictures" page, except that instead of showing the 
thumbnailed image, it shows the filename instead. Picking the jpg as 
your default picture leaves your profile picture blank on the page, and 
inserts the words "Profile image" under the "User Search" page results. 
We have the site set up in a Mahoodle environment, which is probably why 
"Profile Icon" is also appearing on the "Profile Pictures" page. Like 
every other jpg, it's not displaying either. I'm including a screenshot 
and a copy of the two sample images used during this test. I think that 
you'll find there's nothing strange about them (except the expression on 
G.W's face).

Any help you can provide for this would be greatly appreciated.

John



On 12/15/2011 8:34 PM, Melissa Draper wrote:
> Hi John,
>
> I'm not able to reproduce this issue, I could upload a jpg to my profile
> picture.
>
> Are you able to provide us with any error messages given by Mahara, or
> jpg files that failed to upload?
>
> You can send the failing files to us privately if they are not intended
> for general internet consumption. My email is my first name at the
> domain catalyst.net.nz.
>
> Thanks,
> Melissa.
>

-- 
*John Cameron*
Director of I.T.
Yorkville University

/For technical support, call 1-877-320-1220 or visit
our online helpdesk at http://helpdesk.yorkvilleu.ca//


** Attachment added: "pictures.zip"
   https://bugs.launchpad.net/bugs/904882/+attachment/2635931/+files/pictures.zip

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https://bugs.launchpad.net/bugs/904882

Title:
  jpg not uploading for user profiles

Status in Mahara ePortfolio:
  Incomplete

Bug description:
  .JPG files will not upload for user profiles, yet it does work for
  content uploads. .PNG and .GIF are the only file types to work as
  profile pictures. This problem is occuring on the latest stable build
  of version 1.4 on a MYSQL database (LINUX). Tested with Firefox 8.0.

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References