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Message #12050
[Bug 1173440] [NEW] updating group fails fatally under certain conditions
Public bug reported:
General Info:
--------------
- Mahara 1.6.4
- PostgreSQL 8.4.12
- PHP 5.3.10
- RHEL 5.8
Browser Info:
---------------
- Chrome 26, Firefox 20 (Win), latest Safari on Mac as well.
Other:
--------
Mahara is configured with clean-URLs turned on.
Description:
--------------
Saving a group after editing fails.
After submitting the "Edit group" form, the user gets thrown to an error
page. The error message reads:
Mahara: Site unavailable
A nonrecoverable error occurred. This probably means you have encountered a bug in the system
Apparently, Mahara is unable to recover from a failed attempt to update
a record in the database. (please see attached error log).
This only happens under very specific conditions, and seems to be
connected to clean URL mode.
To reproduce:
1. turn off clean URL mode in the Mahara configuration.
2. create a two groups (group A and group B). Observe that the "urlid" field in these records have NULL values.
3. turn clean URL mode back on.
4. open Group A for editing. Make a change, but leave the "Group homepage URL" in the input form empty. Hit the "save group" button.
5. open Group B for editing. Make a change, but leave the "Group homepage URL" in the input form empty as well. "Hit "save group". **error occurs**
** Affects: mahara
Importance: Undecided
Status: New
** Attachment added: "apache error log excerpt"
https://bugs.launchpad.net/bugs/1173440/+attachment/3655512/+files/error_log.txt
** Description changed:
General Info:
--------------
- Mahara 1.6.4
- PostgreSQL 8.4.12
- PHP 5.3.10
- RHEL 5.8
Browser Info:
---------------
- - Chrome 26.0, Firefox
+ - Chrome 26, Firefox 20 (Win), latest Safari on Mac as well.
Other:
--------
Mahara is configured with clean-URLs turned on.
Description:
--------------
Updating an existing group record fails.
- After submitting the "Edit group" form, the user gets thrown to an error page. The error message reads:
-
- Mahara: Site unavailable
- A nonrecoverable error occurred. This probably means you have encountered a bug in the system
+ After submitting the "Edit group" form, the user gets thrown to an error
+ page. The error message reads:
+
+ Mahara: Site unavailable
+ A nonrecoverable error occurred. This probably means you have encountered a bug in the system
Apparently, Mahara is unable to recover from a failed attempt to update
a record in the database. (please see attached error log).
This only happens under very specific conditions, and seems to be
connected to clean URL mode.
To reproduce:
1. turn off clean URL mode in the Mahara configuration.
2. create a two groups (group A and group B). Observe that the "urlid" field in these records have NULL values.
3. turn clean URL mode back on.
4. open Group A for editing. Make a change, but leave the "Group homepage URL" in the input form empty. Hit the "save group" button.
5. open Group B for editing. Make a change, but leave the "Group homepage URL" in the input form empty as well. "Hit "save group". **error occurs**
** Description changed:
General Info:
--------------
- Mahara 1.6.4
- PostgreSQL 8.4.12
- PHP 5.3.10
- RHEL 5.8
Browser Info:
---------------
- Chrome 26, Firefox 20 (Win), latest Safari on Mac as well.
Other:
--------
Mahara is configured with clean-URLs turned on.
Description:
--------------
- Updating an existing group record fails.
+ Saving a group after editing fails.
After submitting the "Edit group" form, the user gets thrown to an error
page. The error message reads:
Mahara: Site unavailable
A nonrecoverable error occurred. This probably means you have encountered a bug in the system
Apparently, Mahara is unable to recover from a failed attempt to update
a record in the database. (please see attached error log).
This only happens under very specific conditions, and seems to be
connected to clean URL mode.
To reproduce:
1. turn off clean URL mode in the Mahara configuration.
2. create a two groups (group A and group B). Observe that the "urlid" field in these records have NULL values.
3. turn clean URL mode back on.
4. open Group A for editing. Make a change, but leave the "Group homepage URL" in the input form empty. Hit the "save group" button.
5. open Group B for editing. Make a change, but leave the "Group homepage URL" in the input form empty as well. "Hit "save group". **error occurs**
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https://bugs.launchpad.net/bugs/1173440
Title:
updating group fails fatally under certain conditions
Status in Mahara ePortfolio:
New
Bug description:
General Info:
--------------
- Mahara 1.6.4
- PostgreSQL 8.4.12
- PHP 5.3.10
- RHEL 5.8
Browser Info:
---------------
- Chrome 26, Firefox 20 (Win), latest Safari on Mac as well.
Other:
--------
Mahara is configured with clean-URLs turned on.
Description:
--------------
Saving a group after editing fails.
After submitting the "Edit group" form, the user gets thrown to an
error page. The error message reads:
Mahara: Site unavailable
A nonrecoverable error occurred. This probably means you have encountered a bug in the system
Apparently, Mahara is unable to recover from a failed attempt to
update a record in the database. (please see attached error log).
This only happens under very specific conditions, and seems to be
connected to clean URL mode.
To reproduce:
1. turn off clean URL mode in the Mahara configuration.
2. create a two groups (group A and group B). Observe that the "urlid" field in these records have NULL values.
3. turn clean URL mode back on.
4. open Group A for editing. Make a change, but leave the "Group homepage URL" in the input form empty. Hit the "save group" button.
5. open Group B for editing. Make a change, but leave the "Group homepage URL" in the input form empty as well. "Hit "save group". **error occurs**
To manage notifications about this bug go to:
https://bugs.launchpad.net/mahara/+bug/1173440/+subscriptions
Follow ups
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-05-03
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-05-02
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-05-02
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-05-02
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-05-02
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-05-02
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-04-29
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Stefan Topfstedt, 2013-04-29
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Aaron Wells, 2013-04-28
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Stefan Topfstedt, 2013-04-27
-
[Bug 1173440] Re: updating group fails fatally under certain conditions
From: Stefan Topfstedt, 2013-04-27
-
[Bug 1173440] [NEW] updating group fails fatally under certain conditions
From: Stefan Topfstedt, 2013-04-27
References