mahara-contributors team mailing list archive

[Aaron Wells <1183612@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When we introduced an internal Mahara at Catalyst, one common complaint
among the new users was that it was really frustrating to figure out how
to change their user icon. The general process was something like this:

1. Click on the user icon or username at the top right of the page
2. This takes them to their user profile Page, which has a button that says "click here to edit this page"
3. So, they click the edit button. That lets them edit which blocks are on their profile Page, but not to actually edit their profile content directly
4. So, they click the "Settings" button in the upper right
5. This takes them to their account settings page, which has a lot of options, but no user profile
6. They repeat this in a frustrated circle.

Of course, the actual way to edit your user icon is to go to the
Contents menu, and there's a tab underneath that. But I think, to avoid
frustrating new users, it would make sense to put a link to this and/or
an explanatory note from the user's profile Page and/or account settings
page, to the Profile content and Profile Picture content pages.

** Affects: mahara
     Importance: Wishlist
         Status: Triaged


** Tags: bite-sized profileicon usability

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https://bugs.launchpad.net/bugs/1183612

Title:
  Make it easier to change a user's profile picture

Status in Mahara ePortfolio:
  Triaged

Bug description:
  When we introduced an internal Mahara at Catalyst, one common
  complaint among the new users was that it was really frustrating to
  figure out how to change their user icon. The general process was
  something like this:

  1. Click on the user icon or username at the top right of the page
  2. This takes them to their user profile Page, which has a button that says "click here to edit this page"
  3. So, they click the edit button. That lets them edit which blocks are on their profile Page, but not to actually edit their profile content directly
  4. So, they click the "Settings" button in the upper right
  5. This takes them to their account settings page, which has a lot of options, but no user profile
  6. They repeat this in a frustrated circle.

  Of course, the actual way to edit your user icon is to go to the
  Contents menu, and there's a tab underneath that. But I think, to
  avoid frustrating new users, it would make sense to put a link to this
  and/or an explanatory note from the user's profile Page and/or account
  settings page, to the Profile content and Profile Picture content
  pages.

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