mahara-contributors team mailing list archive

["Jonathan.Wilkins" <1723154@xxxxxxxxxxxxxxxxxx>]

I keep having an error when trying to import a Leap2A file.

I was working with one user with this issue, deleted a couple folders and
then the user was able to post images and image galleries again.

Later on today that user was stuck with the same issue.  User cannot post
images.

What is odd, the artifacts that do not load, and later after the page is
refresh show up but cannot edit are as follows:
Image
Everything under media:
File(s) to download
Folder
Image gallery
Embedded media
PDF
</> Some HTML

And under General, Note

Everything else is working fine.

I could not recreate the same issue on the Test site.  As soon as I try to
do any type of Leap2A import, it will not accept my file.  Last note, my
settings are 50 GB per user for the quota.

I feel as though this could be a server issue, but I am not sure where to
start looking, I have questions now about the database and how the Moodle
and Mahara sites are configured together.  Please advise, any help would be
greatly appreciated at this point.

Sincerely,


Jonathan Wilkins
IT Coordinator

Future Generations University
Web: www.future.edu  <http://www.future.edu/>
Office: 304-358-2000 <(304)%20358-2000>

If you shop using Amazon Smile, Amazon.com will donate a percentage of your
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On Sat, Oct 21, 2017 at 10:50 AM, Jonathan Wilkins <
jonathan.wilkins@xxxxxxxxxx> wrote:

> Mahara Version: 17.04.2
>
> I cannot add a user by this Leap2A file
>
> I believe that there could be an issue with the documents in it.  Please
> give me time after this weekend to work next week more on the test site.
>
> Thank you.
>
> SIncerely,
>
> Jonathan Wilkins
> IT Coordinator
>
> Future Generations University
> Web: www.future.edu  <http://www.future.edu/>
> Office: 304-358-2000 <(304)%20358-2000>
>
> If you shop using Amazon Smile, Amazon.com will donate a percentage of
> your purchases to support Future Generations University.  It's an easy way
> to support our work, with no cost to you. Use this link:
> https://smile.amazon.com/ch/20-4093450.
>
>
> On Thu, Oct 12, 2017 at 4:15 PM, Kristina Hoeppner <
> 1723154@xxxxxxxxxxxxxxxxxx> wrote:
>
>> Hi John,
>>
>> Can you please say which version of Mahara you are using and whether you
>> have a custom theme?
>>
>> Can you please try uploading the Leap2A to the demo site at
>> https://demo.mahara.org and see if you run into the same error?
>>
>> Thanks
>> Kristina
>>
>>
>> ** Changed in: mahara
>>        Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1723154
>>
>> Title:
>>   Image artifact freezes.  Unable to upload ppt, videos or galleries,
>>   nor can I modify these that already exist.
>>
>> Status in Mahara:
>>   Incomplete
>>
>> Bug description:
>>   After merging two accounts by exporting Leap2A file from one and
>>   importing to the other, user is unable to load artifacts on portfolio.
>>   Unable to upload ppt, videos or galleries, nor modify these that
>>   already exist.
>>
>>   Log into user's account, open up portfolio, click on edit, add image,
>>   and it doesn't show up.  It freezes when click on the gear.  I can
>>   only add or delete the blocks.
>>
>>   Only user that has imported Leap2A is experiencing the problems.  No
>>   other user or portfolio is causing issues.  User is no where near
>>   quota for files, only 411 MB worth.
>>
>>   John
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/mahara/+bug/1723154/+subscriptions
>>
>
>

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https://bugs.launchpad.net/bugs/1723154

Title:
  Image artifact freezes.  Unable to upload ppt, videos or galleries,
  nor can I modify these that already exist.

Status in Mahara:
  Incomplete

Bug description:
  After merging two accounts by exporting Leap2A file from one and
  importing to the other, user is unable to load artifacts on portfolio.
  Unable to upload ppt, videos or galleries, nor modify these that
  already exist.

  Log into user's account, open up portfolio, click on edit, add image,
  and it doesn't show up.  It freezes when click on the gear.  I can
  only add or delete the blocks.

  Only user that has imported Leap2A is experiencing the problems.  No
  other user or portfolio is causing issues.  User is no where near
  quota for files, only 411 MB worth.

  John

To manage notifications about this bug go to:
https://bugs.launchpad.net/mahara/+bug/1723154/+subscriptions