mahara-contributors team mailing list archive

[Kristina Hoeppner <1740331@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

The account expiry email is:

Dear ,

Your account on Mahara ePortfolio System will expire within 1095 days.

We recommend you save the contents of your portfolio using the export tool.
Instructions on using this feature may be found within the user guide.

If you wish to extend your account access or have any questions regarding the
above, please feel free to contact us:

https://mahara.org/contact.php

Regards, Mahara ePortfolio System site administrator

Please do not reply to this message.


==================

I suggest the following changes:

1.
=> Instead of mentioning the number of days, can we give the exact date, i.e. "will become expire on 14 December 2019."?

If that is not possible, "within" should be changed to "in" as it is an
exact date and not a date range. If possible, please also change the
days to something more sensible like "3 years" for large numbers or
months if it is more than 31 days to make it easier for people to see.

2.
"{site} site administrator" should sit on it's own line right below "Regards,".

3. 
Change "We recommend you save the contents of your portfolio using the export tool. Instructions on using this feature may be found within the user guide."

to: "If you wish to keep your portfolio content after your account
expired, we recommend you export your portfolio on /export/index.php
[provide proper link]."

This change is similar to bug #1740330 and they should be tackled
together.

** Affects: mahara
     Importance: Medium
         Status: Confirmed

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https://bugs.launchpad.net/bugs/1740331

Title:
  Improve expiry warning message

Status in Mahara:
  Confirmed

Bug description:
  The account expiry email is:

  Dear ,

  Your account on Mahara ePortfolio System will expire within 1095 days.

  We recommend you save the contents of your portfolio using the export tool.
  Instructions on using this feature may be found within the user guide.

  If you wish to extend your account access or have any questions regarding the
  above, please feel free to contact us:

  https://mahara.org/contact.php

  Regards, Mahara ePortfolio System site administrator

  Please do not reply to this message.

  
  ==================

  I suggest the following changes:

  1.
  => Instead of mentioning the number of days, can we give the exact date, i.e. "will become expire on 14 December 2019."?

  If that is not possible, "within" should be changed to "in" as it is
  an exact date and not a date range. If possible, please also change
  the days to something more sensible like "3 years" for large numbers
  or months if it is more than 31 days to make it easier for people to
  see.

  2.
  "{site} site administrator" should sit on it's own line right below "Regards,".

  3. 
  Change "We recommend you save the contents of your portfolio using the export tool. Instructions on using this feature may be found within the user guide."

  to: "If you wish to keep your portfolio content after your account
  expired, we recommend you export your portfolio on /export/index.php
  [provide proper link]."

  This change is similar to bug #1740330 and they should be tackled
  together.

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