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Message #63034
[Bug 1941662] [NEW] Grades via LTI 1.0 are not getting into the Moodle gradebook
Public bug reported:
When the external LTI tool is set up to push grades for a portfolio to
Moodle, the grade never arrives in Moodle. It is only displayed in
Mahara.
To test in Mahara 20.10 (21.04 doesn't display the grade option, but I
suspect it has the same issue; separate bug #1941663)
1. Set up the portfolio submission to Moodle as described in the manual: https://manual.mahara.org/en/20.10/external/externalapps.html
2. Submit a portfolio as a student coming from Moodle.
3. Grade the portfolio in Mahara as a teacher. The grade is displayed.
Expected result: The grade is also displayed in the Moodle gradebook.
Actual result: It is not displayed, not even waiting a few minutes in case a cron needed to run first.
When you go to the web services logs in Mahara, you see the attached:
Even though the web services user is in an institution, it says 'root'
and there is no mention of an institution. The error message is
"exception: WebserviceAccessException message: Access control exception
: Invalid token selected or none supplied debuginfo: "
Interestingly, the grade is pushed to Canvas. It just seems that Moodle
is having a problem.
** Affects: mahara
Importance: High
Status: Confirmed
** Affects: mahara/20.10
Importance: High
Status: Confirmed
** Affects: mahara/21.04
Importance: High
Status: Confirmed
** Affects: mahara/21.10
Importance: High
Status: Confirmed
** Attachment added: "lti_launch_bug.png"
https://bugs.launchpad.net/bugs/1941662/+attachment/5520591/+files/lti_launch_bug.png
** Also affects: mahara/20.10
Importance: Undecided
Status: New
** Also affects: mahara/21.10
Importance: High
Status: Confirmed
** Also affects: mahara/21.04
Importance: Undecided
Status: New
** Changed in: mahara/20.10
Status: New => Confirmed
** Changed in: mahara/21.04
Status: New => Confirmed
** Changed in: mahara/20.10
Importance: Undecided => High
** Changed in: mahara/21.04
Importance: Undecided => High
** Changed in: mahara/21.04
Milestone: None => 21.04.2
** Changed in: mahara/20.10
Milestone: None => 20.10.3
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https://bugs.launchpad.net/bugs/1941662
Title:
Grades via LTI 1.0 are not getting into the Moodle gradebook
Status in Mahara:
Confirmed
Status in Mahara 20.10 series:
Confirmed
Status in Mahara 21.04 series:
Confirmed
Status in Mahara 21.10 series:
Confirmed
Bug description:
When the external LTI tool is set up to push grades for a portfolio to
Moodle, the grade never arrives in Moodle. It is only displayed in
Mahara.
To test in Mahara 20.10 (21.04 doesn't display the grade option, but I
suspect it has the same issue; separate bug #1941663)
1. Set up the portfolio submission to Moodle as described in the manual: https://manual.mahara.org/en/20.10/external/externalapps.html
2. Submit a portfolio as a student coming from Moodle.
3. Grade the portfolio in Mahara as a teacher. The grade is displayed.
Expected result: The grade is also displayed in the Moodle gradebook.
Actual result: It is not displayed, not even waiting a few minutes in case a cron needed to run first.
When you go to the web services logs in Mahara, you see the attached:
Even though the web services user is in an institution, it says 'root'
and there is no mention of an institution. The error message is
"exception: WebserviceAccessException message: Access control
exception : Invalid token selected or none supplied debuginfo: "
Interestingly, the grade is pushed to Canvas. It just seems that
Moodle is having a problem.
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