mahara-contributors team mailing list archive

[Kristina Hoeppner <1941662@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

When the external LTI tool is set up to push grades for a portfolio to
Moodle, the grade never arrives in Moodle. It is only displayed in
Mahara.

To test in Mahara 20.10 (21.04 doesn't display the grade option, but I
suspect it has the same issue; separate bug #1941663)

1. Set up the portfolio submission to Moodle as described in the manual: https://manual.mahara.org/en/20.10/external/externalapps.html
2. Submit a portfolio as a student coming from Moodle.
3. Grade the portfolio in Mahara as a teacher. The grade is displayed.

Expected result: The grade is also displayed in the Moodle gradebook.
Actual result: It is not displayed, not even waiting a few minutes in case a cron needed to run first.

When you go to the web services logs in Mahara, you see the attached:

Even though the web services user is in an institution, it says 'root'
and there is no mention of an institution. The error message is
"exception: WebserviceAccessException message: Access control exception
: Invalid token selected or none supplied debuginfo: "

Interestingly, the grade is pushed to Canvas. It just seems that Moodle
is having a problem.

** Affects: mahara
     Importance: High
         Status: Confirmed

** Affects: mahara/20.10
     Importance: High
         Status: Confirmed

** Affects: mahara/21.04
     Importance: High
         Status: Confirmed

** Affects: mahara/21.10
     Importance: High
         Status: Confirmed

** Attachment added: "lti_launch_bug.png"
   https://bugs.launchpad.net/bugs/1941662/+attachment/5520591/+files/lti_launch_bug.png

** Also affects: mahara/20.10
   Importance: Undecided
       Status: New

** Also affects: mahara/21.10
   Importance: High
       Status: Confirmed

** Also affects: mahara/21.04
   Importance: Undecided
       Status: New

** Changed in: mahara/20.10
       Status: New => Confirmed

** Changed in: mahara/21.04
       Status: New => Confirmed

** Changed in: mahara/20.10
   Importance: Undecided => High

** Changed in: mahara/21.04
   Importance: Undecided => High

** Changed in: mahara/21.04
    Milestone: None => 21.04.2

** Changed in: mahara/20.10
    Milestone: None => 20.10.3

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https://bugs.launchpad.net/bugs/1941662

Title:
  Grades via LTI 1.0 are not getting into the Moodle gradebook

Status in Mahara:
  Confirmed
Status in Mahara 20.10 series:
  Confirmed
Status in Mahara 21.04 series:
  Confirmed
Status in Mahara 21.10 series:
  Confirmed

Bug description:
  When the external LTI tool is set up to push grades for a portfolio to
  Moodle, the grade never arrives in Moodle. It is only displayed in
  Mahara.

  To test in Mahara 20.10 (21.04 doesn't display the grade option, but I
  suspect it has the same issue; separate bug #1941663)

  1. Set up the portfolio submission to Moodle as described in the manual: https://manual.mahara.org/en/20.10/external/externalapps.html
  2. Submit a portfolio as a student coming from Moodle.
  3. Grade the portfolio in Mahara as a teacher. The grade is displayed.

  Expected result: The grade is also displayed in the Moodle gradebook.
  Actual result: It is not displayed, not even waiting a few minutes in case a cron needed to run first.

  When you go to the web services logs in Mahara, you see the attached:

  Even though the web services user is in an institution, it says 'root'
  and there is no mention of an institution. The error message is
  "exception: WebserviceAccessException message: Access control
  exception : Invalid token selected or none supplied debuginfo: "

  Interestingly, the grade is pushed to Canvas. It just seems that
  Moodle is having a problem.

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