openerp-community team mailing list archive

[Lionel Sausin <ls@xxxxxxxxxxxxxxxx>]

Le 31/01/2014 16:34, Pedro Manuel Baeza Romero a écrit :
> (...)
> First of all, attach migration services to a services pack (OpenERP 
> enterprise) is not good for everyone.
> (...)
Right you are!
All the more as migrations are usually driven by experts on the 
customer's side, whereas the support is aimed at newbies.
Also, my humble experience shows that the support team is clearly not 
experienced enough to understand/care about/want to be in charge of most 
bugs. Basically as long as the sever doesn't burst into flames, it's not 
bug to their eyes.

On the other hand, I was told we can actually buy the migration service 
without a continuous support agreement, but it costs the double.
So the optimistic me takes this as a 50% discount. Helps me feel better 
about it. Only a little.

Lionel.