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How do you get alerted when an email comes in via mailgate on a Lead/Opportunity etc?

 

Hi

Just testing OpenErp 6 Trunk. and Web Client

If you are using fetchmail and mailgate to say pipe emails to sales in your company to be dealt with; if you get an email relating to a Lead, how does a staff member actually realise that a new email has come in, and that the Lead/Opportunity etc has been updated ? I know the ticker/banner comes up (not sure what its really called), but not sure if this is enough to highlight that something has happened on that Lead. For example, when does the ticker come up? Which user does this get shown to? Could this happen when a staff member is not at their desk and therefore miss it?

Although this is useful, I can't see that there are any other means to highlight that new info has come in updating the Lead/Opportunity and therefore the update could get missed.

If I'm wrong please let me know ...

--
Kind Regards,

Julian Robbins
Business Development Manager

Q-par Angus Ltd
Barons Cross Laboratories
Leominster
Herefordshire
HR6 8RS
United Kingdom

Telephone +44 (0) 1568 612138
Fax       +44 (0) 1568 616373
Web 	  	www.q-par.com

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