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How do you get alerted when an email comes in via mailgate on a Lead/Opportunity etc?
Just testing OpenErp 6 Trunk. and Web Client
If you are using fetchmail and mailgate to say pipe emails to sales in
your company to be dealt with; if you get an email relating to a Lead,
how does a staff member actually realise that a new email has come in,
and that the Lead/Opportunity etc has been updated ? I know the
ticker/banner comes up (not sure what its really called), but not sure
if this is enough to highlight that something has happened on that Lead.
For example, when does the ticker come up? Which user does this get
shown to? Could this happen when a staff member is not at their desk and
therefore miss it?
Although this is useful, I can't see that there are any other means to
highlight that new info has come in updating the Lead/Opportunity and
therefore the update could get missed.
If I'm wrong please let me know ...
Business Development Manager
Q-par Angus Ltd
Barons Cross Laboratories
Telephone +44 (0) 1568 612138
Fax +44 (0) 1568 616373
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