openerp-india team mailing list archive

["Eric Caudal - www.openerp.net.cn" <eric.caudal@xxxxxxxxxxxxxx>]

Hi Vishal,
Thanks for your feedback. My position is quite clear:
if I receive a mail in OE, all fields in OE should match original mail 
fields
to, from and cc should match original mail fieldswhatever the mailbox  
is present/created in OE.
I am a little bit surprise that you classify it as an opinion as it 
seems to me rather common sense (and you agree on it)
I hope we can get a valuable input from experts.
Eric

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You received this bug notification because you are a member of OpenERP
Indian Team, which is subscribed to OpenERP Addons.
https://bugs.launchpad.net/bugs/856123

Title:
  Recipient email is not properly stored when copy to CRM case

Status in OpenERP Addons (modules):
  Opinion

Bug description:
  when a mail is sent from outside OpenERP to a customer
  (customer@xxxxxxxxxxx in 'to' field) and copied to a mail that is to
  be fetched into OpenERP (through a imap mail server), the  CRM created
  case in OE is created properly but in the communication history inside
  CRM case, the field 'to' is empty.

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