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[Bug 912841] [NEW] [6.0] crm/crm_action_rule - mail action doesn't send mails to user and watchers

 

Public bug reported:

Hello,

Method do_action overwrite in crm_action_rule but it doesn't include all
email action informations.

Those fields are not considered :

- act_email_to
- act_email_from
- act_mail_to_user
- act_mail_to_watchers
- act_mail_to_email

and

act_email_cc is added to followers of the model like crm_case, but those
followers won't receive the current message if send to followers is
checked

The reason is certainly because base_action_rule evolved but crm didn't
follow.

Might this function do_action should be reviewed to split the part of
modifing object fields and the part of gathering emails ?

---------

And by the way tool tips of automated action seems weird for me maybe
there are some extra words. (but I'm not a native english speaker)

Here is an exemple
"Use a python expression to specify the right field on which one than we will use the 'To' field of the header"

I would say
"Specify the 'To' header field.  A python expression can be used."

Regards,
Yannick

** Affects: openobject-addons
     Importance: Undecided
         Status: New

** Description changed:

  Hello,
  
  Method do_action overwrite in crm_action_rule but it doesn't include all
  email action informations.
  
  Those fields are not considered :
  
  - act_email_to
  - act_email_from
  - act_mail_to_user
  - act_mail_to_watchers
  - act_mail_to_email
  
  and
  
  act_email_cc is added to followers of the model like crm_case, but those
  followers won't receive the current message if send to followers is
  checked
  
- 
- The reason is certainly because base_action_rule evolved but crm didn't follow.
+ The reason is certainly because base_action_rule evolved but crm didn't
+ follow.
  
  Might this function do_action should be reviewed to split the part of
  modifing object fields and the part of gathering emails ?
  
- 
- 
- 
- 
+ ---------
  
  And by the way tool tips of automated action seems weird for me maybe
  there are some extra words. (but I'm not a native english speaker)
  
  Here is an exemple
  "Use a python expression to specify the right field on which one than we will use the 'To' field of the header"
  
  I would say
  "Specify the 'To' header field.  A python expression can be used."
  
- 
  Regards,
  Yannick

-- 
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Indian Team, which is subscribed to OpenERP Addons.
https://bugs.launchpad.net/bugs/912841

Title:
  [6.0] crm/crm_action_rule - mail action doesn't send mails to user and
  watchers

Status in OpenERP Addons (modules):
  New

Bug description:
  Hello,

  Method do_action overwrite in crm_action_rule but it doesn't include
  all email action informations.

  Those fields are not considered :

  - act_email_to
  - act_email_from
  - act_mail_to_user
  - act_mail_to_watchers
  - act_mail_to_email

  and

  act_email_cc is added to followers of the model like crm_case, but
  those followers won't receive the current message if send to followers
  is checked

  The reason is certainly because base_action_rule evolved but crm
  didn't follow.

  Might this function do_action should be reviewed to split the part of
  modifing object fields and the part of gathering emails ?

  ---------

  And by the way tool tips of automated action seems weird for me maybe
  there are some extra words. (but I'm not a native english speaker)

  Here is an exemple
  "Use a python expression to specify the right field on which one than we will use the 'To' field of the header"

  I would say
  "Specify the 'To' header field.  A python expression can be used."

  Regards,
  Yannick

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