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["Amit Parik \(OpenERP\)" <amp@xxxxxxxxxxx>]

Hello,

In ubuntu with trunk the same error is generated which is following!

Traceback (most recent call last):
  File "/home/amp/workspace/rdtools/server/trunk/openerp/osv/osv.py", line 121, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/home/amp/workspace/rdtools/server/trunk/openerp/osv/osv.py", line 176, in execute
    res = self.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/home/amp/workspace/rdtools/server/trunk/openerp/osv/osv.py", line 164, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/home/amp/workspace/rdtools/server/trunk/openerp/osv/orm.py", line 1510, in default_get
    defaults[f] = self._defaults[f](self, cr, uid, context)
  File "/home/amp/workspace/rdtools/addons/trunk/crm/crm.py", line 157, in _find_object_id
    ids = self.pool.get('ir.model').search(cr, uid, [('id', '=', object_id)])
  File "/home/amp/workspace/rdtools/server/trunk/openerp/osv/orm.py", line 2248, in search
    return self._search(cr, user, args, offset=offset, limit=limit, order=order, context=context, count=count)
  File "/home/amp/workspace/rdtools/server/trunk/openerp/osv/orm.py", line 4597, in _search
    cr.execute('SELECT "%s".id FROM ' % self._table + from_clause + where_str + order_by + limit_str + offset_str, where_clause_params)
  File "/home/amp/workspace/rdtools/server/trunk/openerp/sql_db.py", line 152, in wrapper
    return f(self, *args, **kwargs)
  File "/home/amp/workspace/rdtools/server/trunk/openerp/sql_db.py", line 212, in execute
    res = self._obj.execute(query, params)
DataError: invalid input syntax for integer: "crm.helpdesk"
LINE 1: ..."ir_model".id FROM "ir_model" WHERE ir_model.id = E'crm.help... 

Thanks!

** Changed in: openobject-addons
   Importance: Undecided => Medium

** Changed in: openobject-addons
       Status: New => Confirmed

** Changed in: openobject-addons
     Assignee: (unassigned) => OpenERP R&D Addons Team 1 (openerp-dev-addons1)

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https://bugs.launchpad.net/bugs/972462

Title:
  heldesk bug new category

Status in OpenERP Addons (modules):
  Confirmed

Bug description:
  on version 6.1.1 under windows using the web module with firefox.

  In the Heldesk menu, when creating a new request and trying to create
  a category I get this stacktrace

  Your version of OpenERP is unsupported. Support & maintenance services
  are available here: OpenERP Entreprise.

  OpenERP Server Error

  Client Traceback (most recent call last):
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 180, in dispatch
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\controllers\main.py", line 1017, in default_get
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 250, in proxy
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 117, in proxy
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 611, in send

  
  Server Traceback (most recent call last):
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 592, in send
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\netsvc.py", line 360, in dispatch_rpc
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\service\web_services.py", line 572, in dispatch
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 167, in execute_kw
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 121, in wrapper
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 176, in execute
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 164, in execute_cr
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 1503, in default_get
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\crm\crm.py", line 157, in _find_object_id
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 2241, in search
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 4561, in _search
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 152, in wrapper
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 212, in execute
  DataError: invalid input syntax for integer: "crm.helpdesk"

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