openerp-india team mailing list archive

[Houssine <972462@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

on version 6.1.1 under windows using the web module with firefox.

In the Heldesk menu, when creating a new request and trying to create a
category I get this stacktrace

Your version of OpenERP is unsupported. Support & maintenance services
are available here: OpenERP Entreprise.

OpenERP Server Error

Client Traceback (most recent call last):
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 180, in dispatch
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\controllers\main.py", line 1017, in default_get
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 250, in proxy
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 117, in proxy
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 611, in send


Server Traceback (most recent call last):
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 592, in send
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\netsvc.py", line 360, in dispatch_rpc
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\service\web_services.py", line 572, in dispatch
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 167, in execute_kw
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 121, in wrapper
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 176, in execute
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 164, in execute_cr
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 1503, in default_get
  File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\crm\crm.py", line 157, in _find_object_id
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 2241, in search
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 4561, in _search
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 152, in wrapper
  File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 212, in execute
DataError: invalid input syntax for integer: "crm.helpdesk"

** Affects: openobject-addons
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/972462

Title:
  heldesk bug new category

Status in OpenERP Addons (modules):
  New

Bug description:
  on version 6.1.1 under windows using the web module with firefox.

  In the Heldesk menu, when creating a new request and trying to create
  a category I get this stacktrace

  Your version of OpenERP is unsupported. Support & maintenance services
  are available here: OpenERP Entreprise.

  OpenERP Server Error

  Client Traceback (most recent call last):
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 180, in dispatch
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\controllers\main.py", line 1017, in default_get
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 250, in proxy
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\openerplib\main.py", line 117, in proxy
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 611, in send

  
  Server Traceback (most recent call last):
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\web\common\http.py", line 592, in send
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\netsvc.py", line 360, in dispatch_rpc
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\service\web_services.py", line 572, in dispatch
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 167, in execute_kw
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 121, in wrapper
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 176, in execute
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\osv.py", line 164, in execute_cr
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 1503, in default_get
    File "C:\Program Files\OpenERP 6.1-1\server\openerp\addons\crm\crm.py", line 157, in _find_object_id
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 2241, in search
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\osv\orm.py", line 4561, in _search
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 152, in wrapper
    File "C:\Program Files\OpenERP 6.1-1\server\.\openerp\sql_db.py", line 212, in execute
  DataError: invalid input syntax for integer: "crm.helpdesk"

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