openerp-india team mailing list archive

["Amit Bhavsar \(Open ERP\)" <1068350@xxxxxxxxxxxxxxxxxx>]

** Summary changed:

- Can't set a returned sales order to Done
+ [Trunk/6.1] Can't set a returned sales order to Done

** Changed in: openobject-addons
       Status: New => Confirmed

** Changed in: openobject-addons
   Importance: Undecided => Medium

** Changed in: openobject-addons
     Assignee: (unassigned) => OpenERP R&D Addons Team 3 (openerp-dev-addons3)

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https://bugs.launchpad.net/bugs/1068350

Title:
  [Trunk/6.1] Can't set a returned sales order to Done

Status in OpenERP Addons (modules):
  Confirmed

Bug description:
  Environments: OpenERP 6.0, OpenERP 6.1

  This is what I have done:

  1. Create a sales order (draft state) with one stockable product.
  2. Confirm the SO.
  3. Make Ready to Process the OUT, then Process to set Done the OUT.

  Check the product stock, the real and virtual stock down as I expect.
  The SO is in In To Invoice state.

  Now the customer decides he wants to cancel his order and return the
  product.

  4. Re-open the OUT with the Return Products
  5. Confirm in the Return Picking wizard all the product moves
  6. In the Picking List view appears a new OUT / IN order with Ready to Process state.
  7. Press Process and Validate to make the return in Done state.

  When I look at the list of sales orders, I see the SO in question
  picked 100%, and in History tab of ther order, both picking are in
  Done state, and the Delivered flag is checked, but the SO still in To
  Invoice state.

  I want either to cancel the SO or mark it as completed. Canceling
  first yields the error: You must cancel any picking orders associated
  with this sales order, which is something I can't do because the
  deliveries are done, and I don't want that either.

  A similar situation was report as an answer here
  https://answers.launchpad.net/openobject-addons/+question/171662 , but
  with no response.

  In that case a invoice was created and refunded, and the problem is
  the same.

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