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Message #16738
[Bug 1068350] [NEW] Can't set a returned sales order to Done
Public bug reported:
Environments: OpenERP 6.0, OpenERP 6.1
This is what I have done:
1. Create a sales order (draft state) with one stockable product.
2. Confirm the SO.
3. Make Ready to Process the OUT, then Process to set Done the OUT.
Check the product stock, the real and virtual stock down as I expect.
The SO is in In To Invoice state.
Now the customer decides he wants to cancel his order and return the
product.
4. Re-open the OUT with the Return Products
5. Confirm in the Return Picking wizard all the product moves
6. In the Picking List view appears a new OUT / IN order with Ready to Process state.
7. Press Process and Validate to make the return in Done state.
When I look at the list of sales orders, I see the SO in question picked
100%, and in History tab of ther order, both picking are in Done state,
and the Delivered flag is checked, but the SO still in To Invoice state.
I want either to cancel the SO or mark it as completed. Canceling first
yields the error: You must cancel any picking orders associated with
this sales order, which is something I can't do because the deliveries
are done, and I don't want that either.
A similar situation was report as an answer here
https://answers.launchpad.net/openobject-addons/+question/171662 , but
with no response.
In that case a invoice was created and refunded, and the problem is the
same.
** Affects: openobject-addons
Importance: Undecided
Status: New
** Tags: picking sale
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https://bugs.launchpad.net/bugs/1068350
Title:
Can't set a returned sales order to Done
Status in OpenERP Addons (modules):
New
Bug description:
Environments: OpenERP 6.0, OpenERP 6.1
This is what I have done:
1. Create a sales order (draft state) with one stockable product.
2. Confirm the SO.
3. Make Ready to Process the OUT, then Process to set Done the OUT.
Check the product stock, the real and virtual stock down as I expect.
The SO is in In To Invoice state.
Now the customer decides he wants to cancel his order and return the
product.
4. Re-open the OUT with the Return Products
5. Confirm in the Return Picking wizard all the product moves
6. In the Picking List view appears a new OUT / IN order with Ready to Process state.
7. Press Process and Validate to make the return in Done state.
When I look at the list of sales orders, I see the SO in question
picked 100%, and in History tab of ther order, both picking are in
Done state, and the Delivered flag is checked, but the SO still in To
Invoice state.
I want either to cancel the SO or mark it as completed. Canceling
first yields the error: You must cancel any picking orders associated
with this sales order, which is something I can't do because the
deliveries are done, and I don't want that either.
A similar situation was report as an answer here
https://answers.launchpad.net/openobject-addons/+question/171662 , but
with no response.
In that case a invoice was created and refunded, and the problem is
the same.
To manage notifications about this bug go to:
https://bugs.launchpad.net/openobject-addons/+bug/1068350/+subscriptions
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