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[Bug 888815] [NEW] Linked audio will not play when song sent Live from a saved Service

 

Public bug reported:

OpenLP Version: 1.9.7
System: Dell M5010; Athlon II P360 running Windows 7 Home Premium 64-bit service pack 1,

Problem is with linked audio and occurs identically and consistently
with *.mp3, *.m4a, *.wma and *.wav files irrespective of whether linked
as Files or as Media. Don't believe it's a codec problem because the
linked audio works perfectly:

    when send song Live from Media Manager
    when send song Live from Preview
    when add song to Service and send Live from the Service

Problem only occurs after Service is saved (not closed and reopened:
just saving the Service is enough to cause it). After saving Service,
audio will no longer play when the song is sent Live from that Service.

Audio will still play though:

    when send song Live from Media Manager
    when send song Live from Preview
    when add another copy of song to Service and send that copy to Live from the Service, although the copy that was already in the Service before hitting the Save button continues to fail.

Problem never prevents the little pause icon appearing in the Live
section.

Other systems
Problem also occurs with Dell Inspiron I1520; Intel T7250 running Windows Vista Home Premium 32-bit service pack 2 (still OpenLP 1.9.7).

Further information
If song added to Service from Preview and the song is left in Preview, saving the Service also stops the audio working when song sent Live from Preview. Reloading song from Media Manager to Preview restores correct behaviour to Preview.

** Affects: openlp
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/888815

Title:
  Linked audio will not play when song sent Live from a saved Service

Status in OpenLP - Worship Presentation Software:
  New

Bug description:
  OpenLP Version: 1.9.7
  System: Dell M5010; Athlon II P360 running Windows 7 Home Premium 64-bit service pack 1,

  Problem is with linked audio and occurs identically and consistently
  with *.mp3, *.m4a, *.wma and *.wav files irrespective of whether
  linked as Files or as Media. Don't believe it's a codec problem
  because the linked audio works perfectly:

      when send song Live from Media Manager
      when send song Live from Preview
      when add song to Service and send Live from the Service

  Problem only occurs after Service is saved (not closed and reopened:
  just saving the Service is enough to cause it). After saving Service,
  audio will no longer play when the song is sent Live from that
  Service.

  Audio will still play though:

      when send song Live from Media Manager
      when send song Live from Preview
      when add another copy of song to Service and send that copy to Live from the Service, although the copy that was already in the Service before hitting the Save button continues to fail.

  Problem never prevents the little pause icon appearing in the Live
  section.

  Other systems
  Problem also occurs with Dell Inspiron I1520; Intel T7250 running Windows Vista Home Premium 32-bit service pack 2 (still OpenLP 1.9.7).

  Further information
  If song added to Service from Preview and the song is left in Preview, saving the Service also stops the audio working when song sent Live from Preview. Reloading song from Media Manager to Preview restores correct behaviour to Preview.

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Follow ups

References