openstack team mailing list archive

["Jordan Rinke" <jordan@xxxxxxxxxxxxx>]

Can anyone name a large successful project that either doesn't have an
official forum, or that multiple unofficial forums haven't sprung up around?

Also, I looked and phpbb has a mod that allows marking topics as solved,
selecting a post as the answer and also giving posts solve ratings so I
think that is a good combination of both worlds (and we could tweak expand
on the concept if needed)

-----Original Message-----
From: openstack-bounces+jordan=openstack.org@xxxxxxxxxxxxxxxxxxx
[mailto:openstack-bounces+jordan=openstack.org@xxxxxxxxxxxxxxxxxxx] On
Behalf Of Thierry Carrez
Sent: Tuesday, May 03, 2011 4:24 AM
To: openstack@xxxxxxxxxxxxxxxxxxx
Subject: Re: [Openstack] Creating a forum

Jordan Rinke wrote:
> I had a number of discussions with various people at the summit about
creating a forum for openstack (forum.openstack.org) and everyone seemed to
think it was a good idea especially for user support and discussions for
people who are not likely to use a mailing list. So I have 2 questions...

A forum is almost always the wrong solution when we talk about a
developer/technical subject. In my experience it always ended up fragmenting
the community between developers (who don't read the forums) and users (who
don't read the rest).

It creates frustration as people ask questions that are not answered. It
creates confusion as non-skilled people give bad answers, and answers from
old threads end up outdated and wrong.

The solution for your problem is not a forum. It's a stackexchange-type
site. Then questions can be edited, de-duplicated and the good answer wins,
with a karma-based meritocracy that ensures self-administration.

So my suggestion is:
Set up a stackexchange-type site, drop LP Answers.

--
Thierry Carrez (ttx)
Release Manager, OpenStack

_______________________________________________
Mailing list: https://launchpad.net/~openstack
Post to     : openstack@xxxxxxxxxxxxxxxxxxx
Unsubscribe : https://launchpad.net/~openstack
More help   : https://help.launchpad.net/ListHelp