rapid-users team mailing list archive

[Mike Szmansky <mszmansky@xxxxxxxxx>]

Hi,

I recently found and installed your great program.  I have been using it
fine from memory cards and I have had no problems, however, when I try
to use it with my Canon Vixia HFS10 plugged directly into the USB port
it does not work.  In fact, the program locks up and I have to kill it.
Any help or ideas?  Thanks

-Mike