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Re: Reports, I can't generate them

 

Hi Lluis,

Perhaps you could try the fix in the links Douglas found?

--Tom

On Tue, Sep 9, 2014 at 12:23 PM, Lluís Dalmau <lluis.dalmau@xxxxxxxxx>
wrote:

> Hi Douglas,
>
> It's a linux container in a proxmox virtual environment. This is our
> server, and we can make changes in the configuration, if you need or want
> to have some tests.
>
> Lluís
>
>
> 2014-09-09 18:05 GMT+02:00 Douglas Cerna <replaceafill@xxxxxxxxx>:
>
>> Hi Lluís.
>>
>> If I may ask, how are you running SchoolTool? A VM, a linux container,
>> on a VPS provider?
>>
>> This is the first time I see this kind of error, and it seems related to
>> a permission issue on shared memory:
>>
>>
>> http://stackoverflow.com/questions/2009278/python-multiprocessing-permission-denied
>>
>> https://github.com/omniscale/imposm/issues/9
>>
>> Let us know.
>>
>> El 08/09/14 a las 03:42, Lluís Dalmau escibió:
>> > Thanks Tom,
>> >
>> > I send /var/log/schooltool/celery_report.log.1.gz, because
>> > celery_report.log is empty yet,
>> >
>> >
>> >
>> > 2014-09-05 15:34 GMT+02:00 Tom Hoffman <tom.hoffman@xxxxxxxxx
>> > <mailto:tom.hoffman@xxxxxxxxx>>:
>> >
>> >     Thanks Lluis.
>> >
>> >     Could you send us
>> >
>> >     /var/log/schooltool/celery_report.log
>> >
>> >     Thanks!
>> >
>> >     --Tom
>> >
>> >
>> >     On Fri, Sep 5, 2014 at 4:32 AM, Lluís Dalmau <
>> lluis.dalmau@xxxxxxxxx
>> >     <mailto:lluis.dalmau@xxxxxxxxx>> wrote:
>> >
>> >         Hi Tom,
>> >
>> >         Thank you for the answer!
>> >
>> >         It seems that the problem is in the services:celery_report,
>> >         which after start, immediatly stops, and it seems that it is not
>> >         a memory problem because this virtual machine has 3 gigabytes of
>> >         RAM and 0.5 of swap:
>> >
>> >         root@pompeu:~# service schooltool status
>> >         schooltool                       RUNNING    pid 1146, uptime
>> 0:13:32
>> >         services:celery_report           EXITED     Sep 05 11:39 AM
>> >         services:redis                   RUNNING    pid 1143, uptime
>> 0:13:32
>> >         services:zeo                     RUNNING    pid 1144, uptime
>> 0:13:32
>> >
>> >         root@pompeu:~# service schooltool stop
>> >          * Stopping
>> >         SchoolTool...
>> >         [ OK ]
>> >
>> >         root@pompeu:~# service schooltool start
>> >          * Starting
>> >         SchoolTool...
>> >         [ OK ]
>> >
>> >         root@openerp:~# service schooltool status
>> >         schooltool                       RUNNING    pid 1143, uptime
>> 0:00:15
>> >         services:celery_report           EXITED     Sep 05 11:55 AM
>> >         services:redis                   RUNNING    pid 1140, uptime
>> 0:00:15
>> >         services:zeo                     RUNNING    pid 1141, uptime
>> 0:00:15
>> >
>> >         top - 12:03:59 up 8 min,  1 user,  load average: 0.36, 0.25,
>> 0.11
>> >         Tasks:  41 total,   1 running,  40 sleeping,   0 stopped,   0
>> zombie
>> >         Cpu(s): 10.2%us,  1.7%sy,  0.0%ni, 88.1%id,  0.0%wa,  0.0%hi,
>> >         0.0%si,  0.0%st
>> >         Mem:   3145728k total,   582192k used,  2563536k free,        0k
>> >         buffers
>> >         Swap:   524288k total,        0k used,   524288k free,    46064k
>> >         cached
>> >
>> >         And this is part of /var/log/schooltool/error.log:
>> >         2014-09-03 01:02:24,109 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=31369) created RW/normal for storage: '1'
>> >         2014-09-03 01:02:24,109 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:02:24,208 ['/var/run/schooltool/zeo.sock'] Testing
>> >         connection <ManagedClientConnection
>> /var/run/schooltool/zeo.sock>
>> >         2014-09-03 01:02:24,208 (/var/run/schooltool/zeo.sock) received
>> >         handshake 'Z309'
>> >         2014-09-03 01:02:24,309 ['/var/run/schooltool/zeo.sock'] Server
>> >         authentication protocol None
>> >         2014-09-03 01:02:24,309 ['/var/run/schooltool/zeo.sock']
>> >         Connected to storage: /var/run/schooltool/zeo.sock
>> >         2014-09-03 01:02:24,310 ['/var/run/schooltool/zeo.sock'] No
>> >         verification necessary -- empty cache
>> >         2014-09-03 01:02:24,322 main db: evolving in mode EVOLVEMINIMUM
>> >         2014-09-03 01:02:24,323 main db/schooltool: currently at
>> >         generation 43, targetting generation 44
>> >         2014-09-03 01:02:24,442 main db/schooltool.intervention:
>> >         currently at generation 8, targetting generation 9
>> >         2014-09-03 01:02:41,870 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=32579) created RW/normal for storage: '1'
>> >         2014-09-03 01:02:41,870 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:02:41,977 ['/var/run/schooltool/zeo.sock'] Testing
>> >         connection <ManagedClientConnection
>> /var/run/schooltool/zeo.sock>
>> >         2014-09-03 01:02:41,977 (/var/run/schooltool/zeo.sock) received
>> >         handshake 'Z309'
>> >         2014-09-03 01:02:42,077 ['/var/run/schooltool/zeo.sock'] Server
>> >         authentication protocol None
>> >         2014-09-03 01:02:42,078 ['/var/run/schooltool/zeo.sock']
>> >         Connected to storage: /var/run/schooltool/zeo.sock
>> >         2014-09-03 01:02:42,078 ['/var/run/schooltool/zeo.sock'] No
>> >         verification necessary -- empty cache
>> >         2014-09-03 01:02:42,091 main db: evolving in mode EVOLVEMINIMUM
>> >         2014-09-03 01:22:07,364 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=1012) created RW/normal for storage: '1'
>> >         2014-09-03 01:22:07,365 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:22:07,461 (1012) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:22:23,356 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=1032) created RW/normal for storage: '1'
>> >         2014-09-03 01:22:23,357 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:22:24,819 (1032) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:22:29,821 (1032) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:22:42,519 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=1050) created RW/normal for storage: '1'
>> >         2014-09-03 01:22:42,520 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:22:42,622 (1050) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:22:47,623 (1050) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:22:57,633 (1050) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:23:17,653 (1050) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:24:00,796 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=1092) created RW/normal for storage: '1'
>> >         2014-09-03 01:24:00,796 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:24:00,909 (1092) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:24:05,915 (1092) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:24:15,925 (1092) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:24:27,386 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=1134) created RW/normal for storage: '1'
>> >         2014-09-03 01:24:27,386 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:24:27,452 ['/var/run/schooltool/zeo.sock'] Testing
>> >         connection <ManagedClientConnection
>> /var/run/schooltool/zeo.sock>
>> >         2014-09-03 01:24:27,452 (/var/run/schooltool/zeo.sock) received
>> >         handshake 'Z309'
>> >         2014-09-03 01:24:27,552 ['/var/run/schooltool/zeo.sock'] Server
>> >         authentication protocol None
>> >         2014-09-03 01:24:27,553 ['/var/run/schooltool/zeo.sock']
>> >         Connected to storage: /var/run/schooltool/zeo.sock
>> >         2014-09-03 01:24:27,553 ['/var/run/schooltool/zeo.sock'] No
>> >         verification necessary -- empty cache
>> >         2014-09-03 01:24:27,566 main db: evolving in mode EVOLVEMINIMUM
>> >         2014-09-03 01:29:30,414 ['/var/run/schooltool/zeo.sock']
>> >         ClientStorage (pid=1333) created RW/normal for storage: '1'
>> >         2014-09-03 01:29:30,414 created temporary cache file '<fdopen>'
>> >         2014-09-03 01:29:30,511 (1333) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:29:35,514 (1333) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >         2014-09-03 01:29:45,522 (1333) CW: error connecting to
>> >         /var/run/schooltool/zeo.sock: ECONNREFUSED
>> >
>> >
>> >
>> >         2014-09-04 14:31 GMT+02:00 Tom Hoffman <tom.hoffman@xxxxxxxxx
>> >         <mailto:tom.hoffman@xxxxxxxxx>>:
>> >
>> >             Hi Lluis,
>> >
>> >             Can you try the steps described
>> >             here: http://book.schooltool.org/troubleshooting.html
>> >
>> >             And send the results?
>> >
>> >             --Tom
>> >
>> >
>> >             On Thu, Sep 4, 2014 at 7:22 AM, Lluís Dalmau
>> >             <lluis.dalmau@xxxxxxxxx <mailto:lluis.dalmau@xxxxxxxxx>>
>> wrote:
>> >
>> >                 Hello,
>> >
>> >                 I'm new with Schooltool, I read the book, I've installed
>> >                 2.8.1, it works fine with our school information and
>> >                 data, but I can't generate reports. For example, if I
>> >                 want to print ID carts, I select a student 'People >
>> >                 Surname Name' and 'ID card' as a report, this opens the
>> >                 ID Card popup, then I select 'Generate', and appears new
>> >                 information in this popup, 'Sheduled. * You can close
>> >                 ...', but it doesn't work.
>> >
>> >                 In 'Messages' appears a new message like this
>> >                 'Generating id_card_Name_Surname.pdf...'
>> >
>> >                 Where can I find these reports?
>> >
>> >                 Thanks!
>> >
>> >                 _______________________________________________
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>> >                 <mailto:schooltoolers@xxxxxxxxxxxxxxxxxxx>
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>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > _______________________________________________
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>> >
>>
>>
>
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