simple-scan-team team mailing list archive

[Michael Nagel <ubuntu@xxxxxxxxxxxxxxxxx>]

Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set
this bug to "Incomplete", so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues

** Changed in: simple-scan
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Simple
Scan Development Team, which is the registrant for Simple Scan.
https://bugs.launchpad.net/bugs/813303

Title:
  HP Deskjet F2420 not as scanner although the printer is recognized

Status in Simple Scan:
  Incomplete

Bug description:
  Everything went OK until I updated my Ubuntu 10.4 to 11.
  The printer is an all-in-one printer, and should be recognized as a scanner, which Siple Scan formerly did.
  Now, it is only recognized as a printer.
  Thanks for halping me solving this quite urgent problem.

To manage notifications about this bug go to:
https://bugs.launchpad.net/simple-scan/+bug/813303/+subscriptions