simple-scan-team team mailing list archive

[Michael Nagel <ubuntu@xxxxxxxxxxxxxxxxx>]

[...]
3. If it is in any way related to the user interface (the user interface is what you see on your screen) include a screen-shot. It takes 10 seconds to create a screen-shot and might save us hours of trying to understand. One hour is 3600 seconds, so 359 useless screen-shot still pay out.
4. If your scanner scans something at all (but e.g. suffers from line creep) include an example scan. Same argument as above applies here.

==> Please include a sample scan. Are the Windows users using Adobe Reader? What happens when using Adobe Reader on Linux? You do use a recent version of Simple Scan? What version? Older versions produced broken PDF?
Please ensure that this is no problem with file names (skipping the .pdf extension is a problem on Windows but not on Linux).

** Changed in: simple-scan
       Status: New => Incomplete

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You received this bug notification because you are a member of Simple
Scan Development Team, which is the registrant for Simple Scan.
https://bugs.launchpad.net/bugs/1023803

Title:
  HPLIP scanned documents saved as pdf file cannot be opened by WIndows
  users.

Status in Simple Scan:
  Incomplete

Bug description:
  For scanning files I use HPLIP; which uses simple scan. I save the files as pdf and send these to collegues.
  If my collegue uses Windows he cannot open the pdf file, but all Linux users can open the files without problems.
  I cannot find any ¨file protection¨ being active or whatever. This problem is present only since using latest version of Xubuntu (12.04). Formerly (Ubuntu 10.04.4) I did not have this problem.
  My scanner is HP Photosmart C4580

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