simple-scan-team team mailing list archive

[Peterbeter <1023803@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

For scanning files I use HPLIP; which uses simple scan. I save the files as pdf and send these to collegues.
If my collegue uses Windows he cannot open the pdf file, but all Linux users can open the files without problems.
I cannot find any ¨file protection¨ being active or whatever. This problem is present only since using latest version of Xubuntu (12.04). Formerly (Ubuntu 10.04.4) I did not have this problem.
My scanner is HP Photosmart C4580

** Affects: simple-scan
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1023803

Title:
  HPLIP scanned documents saved as pdf file cannot be opened by WIndows
  users.

Status in Simple Scan:
  New

Bug description:
  For scanning files I use HPLIP; which uses simple scan. I save the files as pdf and send these to collegues.
  If my collegue uses Windows he cannot open the pdf file, but all Linux users can open the files without problems.
  I cannot find any ¨file protection¨ being active or whatever. This problem is present only since using latest version of Xubuntu (12.04). Formerly (Ubuntu 10.04.4) I did not have this problem.
  My scanner is HP Photosmart C4580

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