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[Bug 1340905] [NEW] Acer Aspire E1-570-6889 brightness control not working

 

Public bug reported:

  Cannot adjust the brightness in a Acer Aspire E1-570-6889.
  The brightness key works and the brightness configuracion in the system configuration allows to adjust the brightness but the display does nothing, it is always at full brightness.
  I may try some things esporadically since it is not my laptop, but I may take a long time to try them :-(.
  Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-32.56-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Jul 11 15:48:22 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0835]
InstallationDate: Installed on 2014-07-07 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer Aspire E1-570
ProcEnviron:
 LANGUAGE=es_UY:es
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_UY.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=951be93c-e59d-461a-b0e6-d7e48153b4ae ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_CX
dmi.board.vendor: Acer
dmi.board.version: V2.06
dmi.chassis.asset.tag: Acer Asset Tag String
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.06
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.06:bd10/08/2013:svnAcer:pnAspireE1-570:pvrV2.06:rvnAcer:rnEA50_CX:rvrV2.06:cvnInsydeCorp.:ct10:cvrV2.06:
dmi.product.name: Aspire E1-570
dmi.product.version: V2.06
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Jul 11 15:25:06 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               18668 
 vendor                                     AUO
xserver.version: 2:1.15.1-0ubuntu2

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1340905

Title:
  Acer Aspire E1-570-6889 brightness control not working

Status in “xorg” package in Ubuntu:
  New

Bug description:
    Cannot adjust the brightness in a Acer Aspire E1-570-6889.
    The brightness key works and the brightness configuracion in the system configuration allows to adjust the brightness but the display does nothing, it is always at full brightness.
    I may try some things esporadically since it is not my laptop, but I may take a long time to try them :-(.
    Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.56-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Fri Jul 11 15:48:22 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0835]
  InstallationDate: Installed on 2014-07-07 (4 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Acer Aspire E1-570
  ProcEnviron:
   LANGUAGE=es_UY:es
   TERM=xterm
   PATH=(custom, no user)
   LANG=es_UY.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=951be93c-e59d-461a-b0e6-d7e48153b4ae ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_CX
  dmi.board.vendor: Acer
  dmi.board.version: V2.06
  dmi.chassis.asset.tag: Acer Asset Tag String
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.06
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.06:bd10/08/2013:svnAcer:pnAspireE1-570:pvrV2.06:rvnAcer:rnEA50_CX:rvrV2.06:cvnInsydeCorp.:ct10:cvrV2.06:
  dmi.product.name: Aspire E1-570
  dmi.product.version: V2.06
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Jul 11 15:25:06 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               18668 
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu2

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