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[Mjpatey <1340991@xxxxxxxxxxxxxxxxxx>]

Thank you for the info! My apologies in advance for my lack of
knowledge... but I'm just a regular user and don't know what to do with
that info. Is there a config file somewhere that I should paste the
chunk of text into?

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1340991

Title:
  [VPCZ11QGX, Realtek ALC889, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  This *may* be related to Bug #960124, which looks similar. But I
  didn't want to assume that, since I am running a different version of
  Ubuntu (13.10), and the computer is a Sony VPC-Z11QGX/S.

  alsa-base:
    Installed: 1.0.25+dfsg-0ubuntu4
    Candidate: 1.0.25+dfsg-0ubuntu4
    Version table:
   *** 1.0.25+dfsg-0ubuntu4 0
          500 http://us.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
          100 /var/lib/dpkg/status
  pulseaudio:
    Installed: 1:4.0-0ubuntu6
    Candidate: 1:4.0-0ubuntu6
    Version table:
   *** 1:4.0-0ubuntu6 0
          500 http://us.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
          100 /var/lib/dpkg/status

  Audio does indeed play through the headphones, but does not play at
  all through the main speakers.

  I have force-reloaded ALSA, as well as purging and reinstalling alsa-
  base and pulseaudio, just in case something had gotten out of whack.
  But this has not had any effect.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-24.42-generic 3.11.10.11
  Uname: Linux 3.11.0-24-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mjpatey    2037 F.... pulseaudio
   /dev/snd/controlC0:  mjpatey    2037 F.... pulseaudio
  Date: Fri Jul 11 17:57:52 2014
  InstallationDate: Installed on 2014-07-06 (4 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID failed
  Symptom_Card: Built-in Audio - HDA Intel MID
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mjpatey    2037 F.... pulseaudio
   /dev/snd/controlC0:  mjpatey    2037 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [VPCZ11QGX, Realtek ALC889, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/04/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: R3031C3
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnINSYDE:bvrR3031C3:bd10/04/2011:svnSonyCorporation:pnVPCZ11QGX:pvrR5964106:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCZ11QGX
  dmi.product.version: R5964106
  dmi.sys.vendor: Sony Corporation

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