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[Bug 1343816] [NEW] [G74Sx, Realtek ALC269VB, Black Headphone Out, Right] Playback problem

 

Public bug reported:

My headphones won't work in windows 7 (weird I know) unless I shut down
ubuntu 14.04 linux with "sudo halt -fp" command.  Had the same problem
with Ubuntu 12.04.   So the only way to get them working is to boot back
to linux type "sudo halt -fp" command and then login back to windows
again.  Another strange thing is when I unplug headphones (in win7) I
get sound back on internal laptop speakers.  So sound just dosen't work
when headphones are pluged in.

My laptop model is Asus G74sx with the latest (V. 203) bios.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  borgware   1642 F.... pulseaudio
 /dev/snd/controlC0:  borgware   1642 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 17 22:38:27 2014
InstallationDate: Installed on 2012-04-27 (811 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [G74Sx, Realtek ALC269VB, Black Headphone Out, Right] Playback problem
UpgradeStatus: Upgraded to trusty on 2014-05-15 (63 days ago)
dmi.bios.date: 09/23/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G74Sx.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G74Sx
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG74Sx.203:bd09/23/2011:svnASUSTeKComputerInc.:pnG74Sx:pvr1.0:rvnASUSTeKComputerInc.:rnG74Sx:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: G74Sx
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1343816

Title:
  [G74Sx, Realtek ALC269VB, Black Headphone Out, Right] Playback problem

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  My headphones won't work in windows 7 (weird I know) unless I shut
  down ubuntu 14.04 linux with "sudo halt -fp" command.  Had the same
  problem with Ubuntu 12.04.   So the only way to get them working is to
  boot back to linux type "sudo halt -fp" command and then login back to
  windows again.  Another strange thing is when I unplug headphones (in
  win7) I get sound back on internal laptop speakers.  So sound just
  dosen't work when headphones are pluged in.

  My laptop model is Asus G74sx with the latest (V. 203) bios.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  borgware   1642 F.... pulseaudio
   /dev/snd/controlC0:  borgware   1642 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jul 17 22:38:27 2014
  InstallationDate: Installed on 2012-04-27 (811 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [G74Sx, Realtek ALC269VB, Black Headphone Out, Right] Playback problem
  UpgradeStatus: Upgraded to trusty on 2014-05-15 (63 days ago)
  dmi.bios.date: 09/23/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G74Sx.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G74Sx
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG74Sx.203:bd09/23/2011:svnASUSTeKComputerInc.:pnG74Sx:pvr1.0:rvnASUSTeKComputerInc.:rnG74Sx:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: G74Sx
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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