touch-packages team mailing list archive

[Ben <bensshapiro@xxxxxxxxx>]

Public bug reported:

internal microphone will not register any sounds despite being turned
on.  the orange bars that usually record input level- this section shows
orange bars but they do not move.  I cannot use my program Rosetta Stone
because it cannot get any sound input.  This problem developed after I
had been using rosetta stone successfully with their voice recognition
feature.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  bearcube   2800 F.... pulseaudio
 /dev/snd/pcmC1D0c:   bearcube   2800 F...m pulseaudio
 /dev/snd/pcmC1D0p:   bearcube   2800 F...m pulseaudio
 /dev/snd/controlC0:  bearcube   2800 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jul 20 16:42:41 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-15 (35 days ago)
InstallationMedia: It
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  bearcube   2800 F.... pulseaudio
 /dev/snd/pcmC1D0c:   bearcube   2800 F...m pulseaudio
 /dev/snd/pcmC1D0p:   bearcube   2800 F...m pulseaudio
 /dev/snd/controlC0:  bearcube   2800 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [Aspire V5-552G, Realtek ALC282, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/28/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Dazzle_RL
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd05/28/2013:svnAcer:pnAspireV5-552G:pvrV2.02:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-552G
dmi.product.version: V2.02
dmi.sys.vendor: Acer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1345753

Title:
  [Aspire V5-552G, Realtek ALC282, Mic, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  internal microphone will not register any sounds despite being turned
  on.  the orange bars that usually record input level- this section
  shows orange bars but they do not move.  I cannot use my program
  Rosetta Stone because it cannot get any sound input.  This problem
  developed after I had been using rosetta stone successfully with their
  voice recognition feature.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bearcube   2800 F.... pulseaudio
   /dev/snd/pcmC1D0c:   bearcube   2800 F...m pulseaudio
   /dev/snd/pcmC1D0p:   bearcube   2800 F...m pulseaudio
   /dev/snd/controlC0:  bearcube   2800 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jul 20 16:42:41 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-06-15 (35 days ago)
  InstallationMedia: It
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed
  Symptom_Card: Built-in Audio - HD-Audio Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bearcube   2800 F.... pulseaudio
   /dev/snd/pcmC1D0c:   bearcube   2800 F...m pulseaudio
   /dev/snd/pcmC1D0p:   bearcube   2800 F...m pulseaudio
   /dev/snd/controlC0:  bearcube   2800 F.... pulseaudio
  Symptom_Jack: Mic, Internal
  Symptom_Type: No sound at all
  Title: [Aspire V5-552G, Realtek ALC282, Mic, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/28/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Dazzle_RL
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd05/28/2013:svnAcer:pnAspireV5-552G:pvrV2.02:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-552G
  dmi.product.version: V2.02
  dmi.sys.vendor: Acer

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