touch-packages team mailing list archive

[wijit <awijit@xxxxxxxxx>]

I'd like to add more information as it might be useful. I followed Tudor4 in http://ubuntuforums.org/showthread.php?t=2022151 by:
push an on/off button of the laptop, then
in a pop-up, click the shutdown (yes the shutdown, not the restart), then
push an on/off button of the laptop to start up the system again,
then the headphone works.

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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1345963

Title:
  [TravelMate P243, Realtek ALC271X, Green Headphone Out, Left] Playback
  problem

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  The laptop speakers work fine but the headphone gives no sound at all.
  The headphone uses to work not long before. It also works normally in
  Windows 7 which is on this hardware system.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.2.0-67.101-generic-pae 3.2.60
  Uname: Linux 3.2.0-67-generic-pae i686
  NonfreeKernelModules: wl
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  wijit      2788 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0x90710000 irq 45'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0269,10250721,00100100 HDA:80862806,10250721,00100000'
     Controls      : 27
     Simple ctrls  : 13
  Date: Mon Jul 21 12:09:38 2014
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Green Headphone Out, Left
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: Only some of outputs are working
  Title: [TravelMate P243, Realtek ALC271X, Green Headphone Out, Left] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.01
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: BA40_HC
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd04/20/2012:svnAcer:pnTravelMateP243:pvrV1.01:rvnAcer:rnBA40_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate P243
  dmi.product.version: V1.01
  dmi.sys.vendor: Acer

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