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[Bug 1345977] Re: [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all

 

** Bug watch added: Linux Kernel Bug Tracker #80771
   http://bugzilla.kernel.org/show_bug.cgi?id=80771

** Also affects: alsa-driver via
   http://bugzilla.kernel.org/show_bug.cgi?id=80771
   Importance: Unknown
       Status: Unknown

** Description changed:

+ 0) Play music with Rhytmbox => OK!
+ 1) Crash gnome-shell
+ 2) Restore system automatic gnome-shell
+ 3) Not sound (chromium (youtube); rhytmbox, etc.)
+ 
  Not go rhytmbox, not play music.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
  Uname: Linux 3.16.0-4-generic x86_64
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Mon Jul 21 01:43:36 2014
  InstallationDate: Installed on 2014-04-27 (84 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_AlsaPlaybackTestStderr: A L S A   l i b   p c m _ h w . c : 1 6 6 7 : ( _ s n d _ p c m _ h w _ o p e n )   I n v a l i d   v a l u e   f o r   c a r d
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_DevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Symptom_amixerStderr: a m i x e r :   M i x e r   a t t a c h   h w : P C H   e r r o r :   N o   s u c h   d e v i c e
  Title: [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P14AAJ
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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https://bugs.launchpad.net/bugs/1345977

Title:
  [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all

Status in ALSA driver:
  Unknown
Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  0) Play music with Rhytmbox => OK!
  1) Crash gnome-shell
  2) Restore system automatic gnome-shell
  3) Not sound (chromium (youtube); rhytmbox, etc.)

  Not go rhytmbox, not play music.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-4.9-generic 3.16.0-rc5
  Uname: Linux 3.16.0-4-generic x86_64
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Mon Jul 21 01:43:36 2014
  InstallationDate: Installed on 2014-04-27 (84 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_AlsaPlaybackTestStderr: A L S A   l i b   p c m _ h w . c : 1 6 6 7 : ( _ s n d _ p c m _ h w _ o p e n )   I n v a l i d   v a l u e   f o r   c a r d
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caravena   2852 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Symptom_amixerStderr: a m i x e r :   M i x e r   a t t a c h   h w : P C H   e r r o r :   N o   s u c h   d e v i c e
  Title: [530U3C/530U4C, Realtek ALC269VC, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P14AAJ
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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References