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[Bug 1347009] Re: apport-retrace occassionally creates a retraced report without a stacktrace

 

Currently, the retracers for the Ubuntu Error Tracker delete the
original crash file, with the CoreDump, before examining the retraced
report. So to be able to get the CoreDumps from the crashes for
investigation we'd need to reorganize how the retracers behave.

** Also affects: daisy
   Importance: Undecided
       Status: New

** Changed in: daisy
       Status: New => Triaged

** Changed in: daisy
   Importance: Undecided => Low

** Tags added: utopic

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https://bugs.launchpad.net/bugs/1347009

Title:
  apport-retrace occassionally creates a retraced report without a
  stacktrace

Status in Ubuntu error tracker backend (daisy):
  Triaged
Status in “apport” package in Ubuntu:
  New

Bug description:
  On the Ubuntu Error Tracker retracers I've noticed that apport
  occasionally will retrace a crash and that the retraced crash report
  will contain no Stacktrace in it.

  Here a couple of examples of the retraced reports, unfortunately
  without the CoreDump.

  https://pastebin.canonical.com/113960/
  https://pastebin.canonical.com/113959/

  I've seen this with both crashes on i386 and armhf, so it doesn't seem
  to be armhf specific although it may be related to using gdb-
  multiarch.  I've created statsd counters for this
  (retrace.missing.stacktrace) and so far (after 96 hours) it has only
  occurred 12 times. Subsequently, it seems like a rather low priority
  but it is still curious.

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References