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Message #02400
[Bug 1347058] Re: [20B6008EUS, Realtek ALC292, Black Headphone Out, Left] Background noise or low volume
** Changed in: alsa-driver (Ubuntu)
Status: New => Invalid
** Converted to question:
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/252073
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https://bugs.launchpad.net/bugs/1347058
Title:
[20B6008EUS, Realtek ALC292, Black Headphone Out, Left] Background
noise or low volume
Status in “alsa-driver” package in Ubuntu:
Invalid
Bug description:
A high-pitched noise can be heard through the headphone jack. My
computer is a Lenovo T440 laptop (purchased less than a week ago). The
noise occurs whether the computer is plugged in or on battery power.
The noise disappears when the sound is muted. Several other popping
noises and loud static are heard upon startup. However, these noises
do not begin until the operating system starts (i.e. no noise is heard
when the Lenovo screen initially appears). I am also unable to use the
audio out port on my docking station (Lenovo Pro Dock). It does not
give any sound when docked.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: drt 1701 F.... pulseaudio
/dev/snd/controlC1: drt 1701 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jul 22 10:20:36 2014
InstallationDate: Installed on 2014-07-19 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: High background noise, or volume is too low
Title: [20B6008EUS, Realtek ALC292, Black Headphone Out, Left] Background noise or low volume
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET77WW (2.27 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20B6008EUS
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET77WW(2.27):bd05/20/2014:svnLENOVO:pn20B6008EUS:pvrThinkPadT440:rvnLENOVO:rn20B6008EUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20B6008EUS
dmi.product.version: ThinkPad T440
dmi.sys.vendor: LENOVO
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-07-22T10:18:24.911309
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References