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[Bug 1284767] Re: Unity fails to start with a 4K monitor attached

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: madbiologist <1284767@xxxxxxxxxxxxxxxxxx>
Date: Mon, 28 Jul 2014 17:00:19 -0000
Reply-to: Bug 1284767 <1284767@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
We are going to need some more info.

Can you please copy and paste the output of uname -srm

Can you also please attach the output of lspci -vvnn

Finally, please attach the output of xrandr --verbose when the monitor
does not work after booting with it connected and also when it does work
after hotplugging it.

** Changed in: unity (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1284767

Title:
  Unity fails to start with a 4K monitor attached

Status in Unity:
  New
Status in “unity” package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 12.04 LTS on a Dell XPS 13. This is an Intel
  i7-3537U integrated graphics setup.

  When I boot and log in and THEN attach a 4K monitor via DisplayPort
  everything works well.

  But when I attach the monitor and then boot, after logging in, Unity
  fails to start. It seems to be unable to allocate a OpenGL surface.

  Why the difference between startup and hotplug?

  [zlynx@slicer 11:29:36 (0) ~]
  $ unity -v --debug
  unity-panel-service: no process found
  [Thread debugging using libthread_db enabled]
  Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libcore.so : No such file or directory
  /usr/bin/compiz (core) - Debug: Could not stat() file /usr/lib/compiz/libcore.so : No such file or directory
  [New Thread 0x7ffff3b77700 (LWP 5114)]
  /usr/bin/compiz (core) - Debug: pending request:d
  /usr/bin/compiz (core) - Debug: - event serial: 1286
  /usr/bin/compiz (core) - Debug: - event window 0x3400090
  /usr/bin/compiz (core) - Debug: - x: 0 y: 0 width: 0 height: 0 border: 0, sibling: 0x0
  /usr/bin/compiz (core) - Debug: pending request:
  /usr/bin/compiz (core) - Debug: - event serial: 1354
  /usr/bin/compiz (core) - Debug: - event window 0x3400093
  /usr/bin/compiz (core) - Debug: - x: 1920 y: 0 width: 2160 height: 3840 border: 0, sibling: 0x3400090
  /usr/bin/compiz (core) - Debug: pending request:
  /usr/bin/compiz (core) - Debug: - event serial: 1431
  /usr/bin/compiz (core) - Debug: - event window 0x3400096
  /usr/bin/compiz (core) - Debug: - x: 0 y: 0 width: 722 height: 457 border: 0, sibling: 0x3400093
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libccp.so : No such file or directory
  Checking if settings need to be migrated ...no
  Checking if internal files need to be migrated ...no
  Backend     : gconf
  Integration : true
  Profile     : unity
  Adding plugins
  Initializing core options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libcomposite.so : No such file or directory
  Initializing composite options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libopengl.so : No such file or directory
  Initializing opengl options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libcompiztoolbox.so : No such file or directory
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libdecor.so : No such file or directory
  Initializing decor options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libvpswitch.so : No such file or directory
  Initializing vpswitch options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libsnap.so : No such file or directory
  Initializing snap options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libmousepoll.so : No such file or directory
  Initializing mousepoll options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libresize.so : No such file or directory
  Initializing resize options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libplace.so : No such file or directory
  Initializing place options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libmove.so : No such file or directory
  Initializing move options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libwall.so : No such file or directory
  Initializing wall options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libgrid.so : No such file or directory
  Initializing grid options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libregex.so : No such file or directory
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libimgpng.so : No such file or directory
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libsession.so : No such file or directory
  Initializing session options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libgnomecompat.so : No such file or directory
  Initializing gnomecompat options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libanimation.so : No such file or directory
  Initializing animation options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libfade.so : No such file or directory
  Initializing fade options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libunitymtgrabhandles.so : No such file or directory
  Initializing unitymtgrabhandles options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libworkarounds.so : No such file or directory
  Initializing workarounds options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libscale.so : No such file or directory
  Initializing scale options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libexpo.so : No such file or directory
  /usr/bin/compiz (expo) - Warn: failed to bind image to texture
  Initializing expo options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libezoom.so : No such file or directory
  Initializing ezoom options...done
  /usr/bin/compiz (core) - Debug: Could not stat() file /home/zlynx/.compiz-1/plugins/libunityshell.so : No such file or directory
  [New Thread 0x7fffde046700 (LWP 5116)]
  [New Thread 0x7fffdd845700 (LWP 5118)]

  (compiz:5111): GConf-CRITICAL **: gconf_client_add_dir: assertion `gconf_valid_key (dirname, NULL)' failed
  [New Thread 0x7fffd77bf700 (LWP 5119)]

  Program received signal SIGBUS, Bus error.
  0x00007fffeb6b245d in ?? () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  #0  0x00007fffeb6b245d in ?? () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #1  0x00007fffeb6b553c in ?? () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #2  0x00007fffeb6ba6e5 in ?? () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #3  0x00007fffeb6bbf10 in ?? () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #4  0x00007fffeb6bc0cd in _mesa_store_teximage () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #5  0x00007fffebb552c9 in ?? () from /usr/lib/x86_64-linux-gnu/dri/i965_dri.so
  No symbol table info available.
  #6  0x00007fffeb6a8704 in ?? () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #7  0x00007fffeb6a98f0 in _mesa_TexImage2D () from /usr/lib/x86_64-linux-gnu/libdricore9.0.0.so.1
  No symbol table info available.
  #8  0x00007fffe666244b in nux::IOpenGLSurface::InitializeLevel() () from /usr/lib/libnux-graphics-2.0.so.0
  No symbol table info available.
  #9  0x00007fffe66630f9 in nux::IOpenGLTexture2D::IOpenGLTexture2D(unsigned int, unsigned int, unsigned int, nux::BitmapFormat, bool, char const*, int) () from /usr/lib/libnux-graphics-2.0.so.0
  No symbol table info available.
  #10 0x00007fffe6649a0d in nux::GpuDevice::CreateTexture(unsigned int, unsigned int, unsigned int, nux::BitmapFormat, nux::IOpenGLTexture2D**, char const*, int) () from /usr/lib/libnux-graphics-2.0.so.0
  No symbol table info available.
  #11 0x00007fffe664a1a0 in nux::GpuDevice::CreateTexture(int, int, int, nux::BitmapFormat, char const*, int) () from /usr/lib/libnux-graphics-2.0.so.0
  No symbol table info available.
  #12 0x00007fffe6647ae0 in nux::GpuDevice::CreateSystemCapableDeviceTexture(int, int, int, nux::BitmapFormat, char const*, int) () from /usr/lib/libnux-graphics-2.0.so.0
  No symbol table info available.
  #13 0x00007fffe3f9cdfc in nux::WindowCompositor::FormatRenderTargets(int, int) () from /usr/lib/libnux-2.0.so.0
  No symbol table info available.
  #14 0x00007fffe3fa5555 in nux::WindowThread::ThreadCtor(_XDisplay*, unsigned long, __GLXcontextRec*) () from /usr/lib/libnux-2.0.so.0
  No symbol table info available.
  #15 0x00007fffe3f561c7 in nux::CreateFromForeignWindow(unsigned long, __GLXcontextRec*, void (*)(nux::NThread*, void*), void*) () from /usr/lib/libnux-2.0.so.0
  No symbol table info available.
  #16 0x00007fffe4405c6a in unity::UnityScreen::UnityScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #17 0x00007fffe441a6b8 in PluginClassHandler<unity::UnityScreen, CompScreen, 0>::get(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #18 0x00007fffe441a85c in CompPlugin::VTableForScreenAndWindow<unity::UnityScreen, unity::UnityWindow>::initScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #19 0x00007ffff7b95a1c in CompManager::initPlugin(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20120305
  No symbol table info available.
  #20 0x00007ffff7b96451 in CompPlugin::push(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20120305
  No symbol table info available.
  #21 0x00007ffff7b67b0d in compiz::private_screen::PluginManager::updatePlugins() () from /usr/lib/libcompiz_core.so.ABI-20120305
  No symbol table info available.
  #22 0x00007ffff7b68069 in PrivateScreen::processEvents() () from /usr/lib/libcompiz_core.so.ABI-20120305
  No symbol table info available.
  #23 0x00007ffff7b9b287 in CompEventSource::callback() () from /usr/lib/libcompiz_core.so.ABI-20120305
  No symbol table info available.
  #24 0x00007ffff609ff2f in Glib::Source::dispatch_vfunc(_GSource*, int (*)(void*), void*) () from /usr/lib/x86_64-linux-gnu/libglibmm-2.4.so.1
  No symbol table info available.
  #25 0x00007ffff5ba7d13 in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #26 0x00007ffff5ba8060 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #27 0x00007ffff5ba845a in g_main_loop_run () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #28 0x000000000040242e in main ()
  No symbol table info available.

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