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[Bug 1349869] [NEW] [S400CA, Realtek ALC269VB, Speaker, Internal] No sound at all

 

Public bug reported:

Since I isntalled ubuntu on Asus Vivobook s400, no sound at all!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  london     1657 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jul 29 15:39:09 2014
InstallationDate: Installed on 2014-07-27 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  london     1657 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [S400CA, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: S400CA.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: S400CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS400CA.208:bd02/05/2013:svnASUSTeKCOMPUTERINC.:pnS400CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS400CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: S400CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1349869

Title:
  [S400CA, Realtek ALC269VB, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Since I isntalled ubuntu on Asus Vivobook s400, no sound at all!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  london     1657 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jul 29 15:39:09 2014
  InstallationDate: Installed on 2014-07-27 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  london     1657 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [S400CA, Realtek ALC269VB, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/05/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: S400CA.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: S400CA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS400CA.208:bd02/05/2013:svnASUSTeKCOMPUTERINC.:pnS400CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS400CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: S400CA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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