touch-packages team mailing list archive

[Flipt Martley <1350600@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Volume Control shows only Headphones output. There is very faint sound
coming through the headphones when plugged in, it's barely audible even
with all levels turned up to the max. I never can get any output through
the internal speakers. The sound worked properly in Ubuntu 10.10 (the
last version to be installed on this machine). I believe that there has
been some significant change to the alsa drivers since then. I have
tried every suggested fix even remotely related to my situation from
modifying /etc/modules.d/asla-base.conf to hda-jack-retask with various
settings. Nothing seems to work. I'm sure that the output is not muted.
Besides showing only the headphones output, everything looks like it
should be working, but it's not.

This is a Toshiba Satellite M115-S1061 laptop.

$ lsb_release -rd
Description:	Ubuntu 14.04.1 LTS
Release:	14.04

$ apt-cache policy linux-image-generic
linux-image-generic:
  Installed: 3.13.0.32.38
  Candidate: 3.13.0.32.38
  Version table:
 *** 3.13.0.32.38 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main i386 Packages
        100 /var/lib/dpkg/status
     3.13.0.24.28 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  anonymous   1504 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Jul 30 16:09:02 2014
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  anonymous   1504 F.... pulseaudio
                      lightdm    3532 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA ATI SB, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.00
dmi.board.name: SB450
dmi.board.vendor: ATI
dmi.board.version: Rev0.4b
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: ATI
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.00:bd08/24/2006:svnTOSHIBA:pnSatelliteM115:pvrPSMB6U-00G005:rvnATI:rnSB450:rvrRev0.4b:cvnATI:ct1:cvrN/A:
dmi.product.name: Satellite M115
dmi.product.version: PSMB6U-00G005
dmi.sys.vendor: TOSHIBA

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug audio i386 trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1350600

Title:
  [HDA-Intel - HDA ATI SB, playback] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Volume Control shows only Headphones output. There is very faint sound
  coming through the headphones when plugged in, it's barely audible
  even with all levels turned up to the max. I never can get any output
  through the internal speakers. The sound worked properly in Ubuntu
  10.10 (the last version to be installed on this machine). I believe
  that there has been some significant change to the alsa drivers since
  then. I have tried every suggested fix even remotely related to my
  situation from modifying /etc/modules.d/asla-base.conf to hda-jack-
  retask with various settings. Nothing seems to work. I'm sure that the
  output is not muted. Besides showing only the headphones output,
  everything looks like it should be working, but it's not.

  This is a Toshiba Satellite M115-S1061 laptop.

  $ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  $ apt-cache policy linux-image-generic
  linux-image-generic:
    Installed: 3.13.0.32.38
    Candidate: 3.13.0.32.38
    Version table:
   *** 3.13.0.32.38 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main i386 Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main i386 Packages
          100 /var/lib/dpkg/status
       3.13.0.24.28 0
          500 http://us.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anonymous   1504 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Wed Jul 30 16:09:02 2014
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
  Symptom_Card: Built-in Audio - HDA ATI SB
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anonymous   1504 F.... pulseaudio
                        lightdm    3532 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA ATI SB, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/24/2006
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 1.00
  dmi.board.name: SB450
  dmi.board.vendor: ATI
  dmi.board.version: Rev0.4b
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: ATI
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.00:bd08/24/2006:svnTOSHIBA:pnSatelliteM115:pvrPSMB6U-00G005:rvnATI:rnSB450:rvrRev0.4b:cvnATI:ct1:cvrN/A:
  dmi.product.name: Satellite M115
  dmi.product.version: PSMB6U-00G005
  dmi.sys.vendor: TOSHIBA

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